Address
Form of workPurpose/Duties:
Responsible for investigating digital financial crimes committed against Achieva Credit Union. Continuously works to understand and mitigate losses to ensure the highest level of loss avoidance and reduction. Monitors and manages a variety of reports/alerts and escalates issues as warranted to management. Investigations include the tasks of complying with regulatory requirements, examining, detecting and investigating digital financial crimes activity, interviewing members, and suspects, gathering evidence, and working with law enforcement. Apply critical thinking to identify, research, and correct Account discrepancies, errors, and possible fraud trends. Access multiple reporting tools to complete, review, and update account records, ensuring and maintaining data integrity. Dedication to developing strong relationships with co-workers, management and other departments. Work with the VP of Risk Management and BSA staff to improve investigations, analyses and identifying control and procedural issues.
Key Results Area:
• Review and analyze digital activity flagged by the credit union's fraud monitoring systems to determine if further investigation or action is necessary
• Gather and analyze reports, records and information from internal and external resources to facilitate investigations
• Utilize multiple technologies and sound judgment to examine account activity and detect potentially fraudulent activity
• Correspond with internal and external entities regarding members, accounts, and transactions to validate relevant information
• Engage with other financial institutions and financial crimes units to confirm fraud, identify common suspects and emerging trends
• Recommend analytic and procedural efficiencies and improvements to the VP of Risk Management
• Identify and analyze current trends to develop preventive strategies
• Perform investigative practices (conduct interviews, compile documentation and evidence, maintain extensive notes in Verafin, develop initial and ongoing investigative reports in Verafin), complete accurate and timely Suspicious Activity Reports (SARs), and refer investigations to appropriate level law enforcement agency (locally, state, federal) for assistance and prosecution.
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to enhance controls
• Ensure quality, uniformity and compliance with regulations throughout Achieva Credit Union footprint and adhere to standard operating procedures for Risk Management.
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization
• Responsible for upholding all credit union ethical standards
• Represents the credit union in a courteous and professional manner
• Perform other essential job functions as required or assigned.
Minimum Education Required:
Previous Experience:
Required Skills:
Benefits:
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.
Responsible for investigating digital financial crimes committed against Achieva Credit Union. Continuously works to understand and mitigate losses to ensure the highest level of loss avoidance and reduction. Monitors and manages a variety of reports/alerts and escalates issues as warranted to management. Investigations include the tasks of complying with regulatory requirements, examining, detecting and investigating digital financial crimes activity, interviewing members, and suspects, gathering evidence, and working with law enforcement. Apply critical thinking to identify, research, and correct Account discrepancies, errors, and possible fraud trends. Access multiple reporting tools to complete, review, and update account records, ensuring and maintaining data integrity. Dedication to developing strong relationships with co-workers, management and other departments. Work with the VP of Risk Management and BSA staff to improve investigations, analyses and identifying control and procedural issues.
Key Results Area:
• Review and analyze digital activity flagged by the credit union's fraud monitoring systems to determine if further investigation or action is necessary
• Gather and analyze reports, records and information from internal and external resources to facilitate investigations
• Utilize multiple technologies and sound judgment to examine account activity and detect potentially fraudulent activity
• Correspond with internal and external entities regarding members, accounts, and transactions to validate relevant information
• Engage with other financial institutions and financial crimes units to confirm fraud, identify common suspects and emerging trends
• Recommend analytic and procedural efficiencies and improvements to the VP of Risk Management
• Identify and analyze current trends to develop preventive strategies
• Perform investigative practices (conduct interviews, compile documentation and evidence, maintain extensive notes in Verafin, develop initial and ongoing investigative reports in Verafin), complete accurate and timely Suspicious Activity Reports (SARs), and refer investigations to appropriate level law enforcement agency (locally, state, federal) for assistance and prosecution.
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to enhance controls
• Ensure quality, uniformity and compliance with regulations throughout Achieva Credit Union footprint and adhere to standard operating procedures for Risk Management.
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization
• Responsible for upholding all credit union ethical standards
• Represents the credit union in a courteous and professional manner
• Perform other essential job functions as required or assigned.
Minimum Education Required:
- BA/BS in Business Administration or related field
Previous Experience:
- Experience with case management software
- Experience in Risk Management at a financial institution
- Experience with compiling suspicious activity reports
Required Skills:
- Microsoft Suite
- Proficiency with data processing systems and ability to review histories for fraud, remove and place holds, notes/comments
- Project Management
- Strong Verbal Communication and Business Writing Skills
- Banking fraud or equivalent is required
- Proficiency with data processing systems and ability to review histories for fraud, remove and place holds, notes/comments
- Computer Literate
- Proficient in Microsoft Skills: Outlook email and calendars, Word, Excel
- Listening and Observation skills
- Demonstrate ability to collect data, establish facts and draw conclusions
- Developed and demonstrated member service, organizational and analytical skills
Benefits:
- Competitive pay
- Up to 18 paid days off in the first year
- Up to 15 paid holidays
- Health and dental insurance
- Life and disability insurance
- Excellent 401k program
- Career pathing with professional development opportunities
- Tuition reimbursement
- Fitness reimbursement program
- Mobile device assistance program
- Free Achieva Checking Plus account
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.
