Digital Content Specialist

The Department of Financial Protection and Innovation is recruiting for one (1) Permanent, Full-time, Digital Content Specialist (Associate Governmental Program Analyst) within the Office of Public Affairs. This position is to be located in the Sacramento, San Francisco, or Los Angeles office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.
Reporting to the Digital Director, the Digital Content Specialist is a critical position on the Digital team. This role creates and distributes engaging content across all DFPI's digital platforms, including social media and the web and collaborates closely with the Marketing Analyst to develop effective marketing strategies. The Digital Content Specialist also analyzes key metrics for data-driven decisions, fosters digital community engagement, engages in deep social listening, and contributes innovative ideas to further DFPI's organizational objectives.
You will find additional information about the job in the Duty Statement .
Working Conditions
Sacramento Location : The Sacramento office is located in north Natomas. The Natomas office offers FREE PARKING, is easily accessible from INTERSTATES 5 and 80, and is also close to various dining and shopping choices in the Natomas area.
San Francisco Location : The San Francisco office is located in the heart of the financial district within walking distance to BART and restaurants.
Los Angeles Location : The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, multiple parking options.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-409804
Position #(s):
410-104-5393-115
Working Title:
Digital Content Specialist
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,329.00
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.
Department Website: https://dfpi.ca.gov/
Special Requirements Additional Filing Instructions:
• You are encouraged to apply electronically through your CalCareers account.
• If applying with a hard copy application, please reference "JC-409804/RPA# OPA-24-124" in the Job Title section of your State application in order to be considered for this vacancy.
• Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted.
• Emailed and faxed applications will not be accepted.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/17/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Financial Protection and Innovation
Attn: Vanessa Slade
Human Resources Office
2101 Arena Blvd.
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Financial Protection and Innovation
Vanessa Slade
Human Resources Office
2101 Arena Blvd.
Sacramento , CA 95834
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is required for this position according to the instructions provided. Application packages received without an SOQ as described may not be considered. Please see the Statement of Qualifications Instructions below for specific instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this requirement.
• Other - Please submit 3-5 samples of social media and/or web content/campaign that includes a description of the communications objective and any results achieved.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• 2+ years of recent experience developing multi-channel, multimedia content for social and web.
• 2+ years of recent experience managing social media, including content planning and social listening.
• Experience with online community management and responding to stakeholder inquiries.
• Experience with graphic design and video creation.
• Experience in analyzing and optimizing Digital Content performance.
• Ability to convey technically complex information in plain language.
• Self-starter who can manage multiple priorities simultaneously.
• A bachelor's degree, preferably with a specialization in marketing, communications, design or related field.

Benefits State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours and conditions of employment. Other possible benefits include:

• Alternate Work Schedules
• Telework
• Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://dfpi.ca.gov/
Human Resources Contact:
Vanessa Slade
(916) 495-5735
vanessa.slade@dfpi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Instructions
To be considered for this position, applicants must submit a Statement of Qualifications (SOQ) .The SOQ must be no more than two page(s) in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper left corner.
Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.
Describe your knowledge of and experience with:

Creating and managing digital campaigns that increase public awareness and education and grow an organization's audiences across multiple channels.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.