Digital Content Specialist

Description:

1. This job requires high level knowledge in three areas: Information Architecture, SharePoint Online, taxonomy building and management.

2. Executes a site-wide Digital Content management strategy to maintain accurate information knowledge-management applications by using metadata, taxonomy, and tagging within SharePoint Online document libraries.

3. Applies established naming strategies and structure to existing and new content.

4. Makes content consumable, findable, and governable.

5. Facilitates and performs content migration, verifying proper application of metadata to ensure accurate enterprise-level terms structure.

6. Works collaboratively with teammates, various business line stakeholders, and subject matter experts which includes IT, regions, operations, engineering, corporate, finance, and customer service to manage processes for the Digital Content portfolio.

7. Maintains thorough knowledge of digital channel technology platforms and engagement methodologies used by industry peers.