Digital Content Manager

Company Description
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!
What's in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description
As a Digital Content Manager for the Fairmont Scottsdale Princess, you will be tasked with creating and delivering a range of creative digital work. A true passion for social media and all things digital marketing is necessary. Interest and experience in planning, shooting and editing video and photo content is a plus. This job involves working closely with an internal marketing team and will report to the Director of Marketing. An understanding of travel, meetings and F&B industries is a plus, but not required. Applicants should be versatile and multifaceted, with a passion for solving problems with creativity and an eye for detail. Having a team-oriented mentality and understanding of how your role and work plays into the broader integrated experience is critical.

• Take a hands-on role in producing social media programming: including overall strategy, assisting with day-to-day posting, community management, editing and optimization of content on multiple social platforms
• Develop, execute, and maintain a comprehensive and results-driven social media content strategy across all active social platforms including, but not limited to, Instagram, Facebook, TikTok and LinkedIn
• Ability to shoot photos and videos with an understanding of artistic and professional best practices and can edit photos/videos into social media reels, stories, etc.
• Provide strategic video and photography support of on-property moments for materials used in social media, marketing collateral and editorial content that communicate the spirit of the resort
• Manage the hotel's email marketing strategy to drive lead generation, grow subscriptions and increase digital audience/engagement
• Ensure emails follow industry policies; act as internal expert on retention marketing, email/SMS trends, technology and best practices
• Identify gaps in current processes and work with cross-functional partners to drive efficiencies
• Work with the marketing team to research, write, produce and fact-check digital website content in multiple CMS accounts
• Utilize analytics tools to monitor and analyze social media, email and web performance and channel growth, deriving actionable insights for KPI-driven campaign optimization

Qualifications

• Undergraduate degree in marketing, communications, or equivalent experience
• 2-4+ years of proven marketing and/or photo/video expertise, including: exposure to and familiarity with marketing principles and channels; social media, website, and email
• Strong oral and written communication skills, including copywriting, editing, and proofreading
• Knowledge of general best practices and trends of social media for platforms including TikTok, Instagram, LinkedIn, Facebook, Twitter, etc.
• Exceptional accuracy and attention to detail
• Solid understanding of online website, social media, email management tools and analytics platforms
• Highly organized with an ability to prioritize, and manage multiple projects and campaigns simultaneously in a time sensitive environment with numerous internal stakeholders
• A passion for brand and community building, demonstrated through your ability to connect authentically with consumers
• Strong critical and creative thinking to drive effective results; strong eye for design
• Strong analytical skills and ability to utilize data to make informed decisions
• Proactive, self-motivated, results-oriented, and ability to maintain a self-directed schedule
• Professional, courteous, cooperative, and positive in interactions with colleagues, partners, stakeholders, and others
• Collaborative individual who works with multiple internal and external partners to achieve mutual goals and deliver results in a timely manner
• Strong knowledge of computers, including Microsoft Office, Adobe and more
• Photography and videography filming and editing experience a major plus
• F&B marketing experience a plus

Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-JJ1
Videos To Watch
https://vimeo.com/638780341