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Think of the world’s most talented creative thinkers. Problem-solvers. Strategists. At Strategic America, we don’t bring on anything less. The way we see it, if you’re going to make the best work of your life, you may as well do it with people you like.
At SA, we’ve always been passionate about our employees. Since 2021, we’re also employee owned with participation in an Employee Stock Option Plan (ESOP). Employee ownership ensures SA remains independent and allows our talented team members to share in the company’s success. With each year of employment, SAers build equity in the company, becoming fully vested after six years.
Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic team and help every person reach their personal peak.
About SA – The Company
When you join SA, you join a strategic team (yes, it’s in our name!) who is also wired for action. Authenticity is our focus, and every day we help our clients propel their potential. If you’re ready for a fast-paced environment that challenges you, supports you, and rewards you, then look no further. Our clients rely on us and we rely on each other to go the extra mile, to hold ourselves accountable because we’re better together and we know we can always find the better way.
About The Role
We strive to create meaning in work and provide more than just a job; a place to belong and grow. As we leap toward our goals that will shape our future, our employee experience is unique. Flexibility, connection, inclusiveness, and collaboration support our well-being and help us be our best. Because when you feel like you belong, work is no longer work – it's personal. We believe better employees lead to better results.
Join us as we transform your career!
The right candidate will join our Des Moines office on a hybrid schedule.
As a Digital Client Coordinator, you will...
- Learn and work confidentially in agency tools such as Metis and Workfront to manage and monitor assigned execution of various digital marketing projects.
- Assist and develop schedules for projects that balances client and agency/interdepartmental needs.
- Actively engage with cross-agency teams regarding deliverables, timing expectations and collecting detailed information to submit clear and accurate requests and change orders.
- Participate in client meetings and work with client managers and SEO team to assist in keeping the projects on track.
- Provide team members support with administrative duties such as setting up meetings, capturing meeting notes, billing/invoicing, and owning any assigned task/deliverables from the meetings.
- Provide accurate and timely communication to team members, regarding all assigned projects and timelines.
- Effectively prioritize and stay organized while working on multiple projects/tasks.
- Organize documents, assets, and deliverables to keep projects moving.
- Perform QA efforts on digital projects to ensure all functional and technical requirements are met.
- Understand agency process and help to identify process efficiencies and gaps to improve those processes.
- Assisting client managers and project managers with duties and provide coverage for them.
- Serves as a positive role model by representing the SA’s Core Values.
- Other duties as assigned.
Qualifications (Include Education and Experience):
Knowledge
- Specialization in tactics to develop effective communications and social media strategies to achieve client’s marketing goals.
- Knowledge of key drivers of content success and tools to increase campaign success.
- Deep understanding of the client’s business and industry trends.
- In-depth knowledge of social media platforms such as Facebook, X, Instagram, LinkedIn, and Pinterest.
Skills
- Knowledge and understanding of general digital marketing terminology and processes.
- Basic understanding of SEO and web best practices.
- Drive to learn and understand client requirements to deliver on the job requests.
- Basic understanding of how to clearly communicate to a cross functioning team.
Education – Bachelor’s degree or equivalent professional work experience
Experience – At least one year of related work experience required
Certifications, Licenses, Associations, etc. – N/A
Physical – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel – Negligible
Our Commitment to Inclusivity and Diversity
We are proud to be one of only 14 agencies nationwide, and the first in the Midwest, to earn the 4A’s Workplace Enlightenment Certification®, and we couldn’t have done it without our associates, who participated in digital learning sessions on race, ethnicity, gender, sexuality, age, disabilities, and faith. At SA, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. Learn more about our commitments here.
Don’t meet every single requirement for this role? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Because we are fully committed to our culture of diversity and inclusion, one that reflects the clients we serve and communities we work in, if you’re excited about this role but your qualifications don’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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