Diesel Technician/Mechanic Vii - Lead

Company Introduction: 

Our family-owned and operated business is driven by our 4 Es of Doing Business – Effective, Efficient, Equity and Expansion. We look for exceptional candidates who embrace our values to join our team. If you possess a strong work ethic and an appetite to increase your experience, skill set and knowledge as a Diesel Technician/Mechanic with an established organization, you could be the right fit for Rihm Family Companies. Please apply today.

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This is an hourly base wage rate position. Your annual earnings will range between $57,000 and $100,000 annually, depending on knowledge, skills, abilities, professional certifications, and years of experience.  Your hours will follow a set schedule of days and hours with opportunities for overtime.

BENEFITS WE OFFER:

• VERY COMPETETIVE PAY!
• Generous Personal Time Off Plan (PTO) + Holidays

• Medical, Dental, Prescription & Vision Coverage

• Health Savings Account (HSA) with Employer Contribution

• Flexible Spending Account (FSA)

• 401(k) Savings Plan + Employer Match

• Employer Paid Basic Term Life and AD&D Coverage

• Employer Paid Long Term Disability Insurance

• Short Term Disability Available with Employer Contribution

• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)

• Company Paid Training

• Employee Assistance Program

• Company Discounts (ex. Verizon Employee Discount)

• Red Wing Shoe Safety Footwear Program

• Annual Tool Reimbursement Program

Position Summary: 

A Service Technician will perform both engine and chassis repairs on primarily Kenworth trucks, but also Peterbilt, International, Freightliner, vocational vehicles, and other makes. The scope of the job includes diagnosis, troubleshooting, and writing detailed stories for documentation purposes in addition to the physical work done on the truck.  

Essential Job Functions/Responsibilities: 

• Reads job orders, observes, and listens to vehicles in operation to resolve malfunctions and plan work procedures. 
• Adheres to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation. 
• Completes all work according to the applicable safety requirements and published procedures. 
• Ensures customer vehicles are returned at the same level of cleanliness prior to being serviced.  
• Makes every effort to achieve production objectives set by management. 
• Develops and maintains friendly and courteous relationships with customers, visitors, and coworkers. 
• Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications.  
• Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension.  
• Move customer trucks and equipment in and out of work bays, drive customer vehicles as needed for test drives (employees with CDL)  
• Meets all federal, Minnesota state, and local regulations. 
• Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards. 
•  Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.  
• Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.  
• Completes all required electronic and other documentation as required by customers, and suppliers.  
• Attends training classes as required. 

Education & Essential Qualifications:  

• High School Diploma or GED 
• 1+ years Fleet or Dealership experience 
• Possess own tools. 

Key Attributes/Skills/Characteristics: 

• Self-motivated with ability to work independently.  
• Strong written and verbal communication skills 
• Dedication to teamwork and collaboration 
• Customer service skills to ensure friendly and professional interactions with customers. 

Preferred Qualifications: 

• ASE certification 
• CDL certification 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee will need to lift and/or move up to 50 pounds.  
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision, and ability to adjust focus. 
• The employee is regularly required to use arms, hands, and fingers to feel, grasp, push, pull, squeeze, and/or reach. 
• The employee is frequently required to stand, walk, sit, stoop, kneel, crouch, crawl, talk, and hear. 
• The employee is often required to climb and occasionally required to balance. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration. 
• The employee may be exposed to fumes or airborne particles. 
• The noise level in the work environment is usually moderate and occasionally loud. 

RFC is proud to operate with Traction EOS® to foster an environment of focus and accountability, and to maintain a healthy leadership team. 

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties.  Rihm Family Companies reserves the right to amend this document to meet legal, business, and organizational requirements as necessary. 

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification. 

Requires 10 years dealership technician experience and evidence of factory and supplier training/certifications. Can perform all duties required in Diesel Tech Journeyman classification. Train and teach all levels of technicians to improve their skill set. Can perform any phase of work as required; engine triage, examine service record to make repair plan, inspect vehicles for service requirements, discuss and plan with customers, truck sales, bodybuilder, and Kenworth reps for adding on systems to meet the customer needs, CDL required, understanding vehicle Network Systems. Efficient at performing counter bore cuttings and mechanical welding. Must have and maintain or be actively working towards obtaining Kenworth Master Technician certification. 

Up to date Kenworth, PACCAR, Cummins, Eaton, CDL certifications will be considered for additional wage increases. 2nd shift employee receive a shift differential pay if applicable.

If you meet most of these requirements that describes you, and fill your needs, you should apply today. We have openings at every level. Interested in joining our team? Fill out the application and send us your resume and we will reach out soon.