Diagnostic Developer Consultant

Position Overview

We are seeking a Diagnostic DeveloperConsultant who will be both strategic and hands on; able to lead in execution as well as develop strategy. This is a hybrid role which will allow some days working from home and some in the shop interacting with our industry-leading tools and products. Developers are responsible for producing:

• step based diagnostic procedures
• tests and inspections
• engine/powertrain circuit diagrams

for fault codes in our technician manuals using a combination of technical understanding of our products, experience with integrated vehicle systems, use of specialized diagnostic tools, and an understanding of logged vehicle data to arrive at likely causes for reported concerns.

This includes:

• interaction with our new Guide Live system (fed directly by our step-based diagnostics)
• drive ongoing innovations
• data definition and quality
• manage the ranking logic within the Health Report fault code ranker
• assist in defining Electronic Service Tool test requirements in collaboration with Engineering

This role supports new program launches as well as current products for our entire vehicle lineup which includes medium-duty, heavy duty, severe service, school bus, electric vehicles (EV) and diesel engines. Our diagnostic developers are currently an important key to achieving our mission in remote and autonomous diagnostics. All these activities are key building blocks to our company's vision of a vehicle that can diagnose itself. Diagnostic developers translate engineering information, repair strategies and other information sources into coherent and cohesive data points and consistent language and direction for our dealer and customer technicians.

Responsibilities

• Develops diagnostic processes and procedures for specific products and acts as a diagnostic subject matter expert in support of other groups within the company
• Routinely conducts problem-solving and analysis on product related issues for improved product quality and warranty expense reduction
• Participates in the Engineering Design Review process and influences design decisions for improved diagnostics and serviceability in evolving product designs
• Reviews, and influences, current product changes for improved diagnostics
• Creates requirements for the development of diagnostic tools (electrical, electronic and mechanical) and validates changes to diagnostic tools and compatibility with product changes
• Provides technical support to field test fleet and support personnel who are diagnosing complex product electronic and mechanical systems
• Responds to situations where first-line product support requires a deeper investigation to isolate or fix problems in equipment or software
• Performs technical work requiring a considerable amount of creativity, perception and initiative

Minimum Requirements

• Bachelor's degree
• At least 5 years of experience in the automotive or Heavy Duty industry

OR

• Master's degree
• At least 3 years of experience in the automotive or Heavy Duty industry

OR

• At least 7 years of experience in the automotive or Heavy Duty industry

Additional Requirements

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• ASE Certification
• Electrical and Mechanical Diagnostic Abilities
• Technical writing experience
• Collaboration with individuals, cross functional teams, and leadership by encouraging feedback and open communication.
• Ability to work effectively under pressure to meet deadlines and goals
• Ability to make decisions independently with appropriate level of consultation/communication.
• Strong communication skills, both oral and written, at all levels

Company Overview

Navistar is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don't.

Navistar is the Lisle, Illinois-based parent company of International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, aftermarket parts brands Fleetrite®, ReNEWed® and Diamond Advantage® and Brazilian manufacturer of engines and gensets MWM Motores Diesel e Geradores.

With a history of innovation dating back to 1831, Navistar has more than 12,000 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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