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SalaryFor the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and are surrounded by a team that is positive and supportive. We encourage you to ask questions and use your creativity in our strong, growth centered culture.
Make a difference and Unlock Your Potential.
How you will make an impact as a Diagnostic Authorization Coordinator:
- Authorization of any ADVENT Diagnostic testing via online, phone or fax resources obtaining and documenting appropriately with proper follow up on all pending or denied authorizations
- Complete evaluation, communication, appointment setup and documentation while working with the Provider team and insurance representatives for any peer-to-peers or appeals for denials
- Exhibit Best in Class Customer Service when working with insurance companies or customers
- Route authorization faxes, phone calls, or EHR tasks/orders appropriately among team and scan into EHR if needed with daily task/order monitoring
What we're looking for in a Diagnostic Authorization Coordinator:
- Best in class customer service experience
- Experience obtaining insurance authorizations
- Strong communication skills: verbal/written, listening, and building rapport
- Excellent skills in ability to prioritize multiple tasks with attention-to-detail and accuracy in work
- Excellent skills in typical office applications, such as PowerPoint, Word, Excel, Microsoft Teams and Outlook
Why you should choose ADVENT:
- 20 days of PTO (prorated your first year) & holiday pay
- Health, dental, and vision insurance options with a generous employer paid HRA account
- 401k Contribution
- Hybrid work model
- Convenient Monday-Friday schedule between the hours of 7:30am-4:30pm.
- Culture that embraces being kind, is solutions minded and encourages you to ask questions
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