Development Database Administrator

Job Title: Development Database Administrator

Department: Development

Reports to: Senior Director, Annual Fund and Membership

Status: Full-Time, Exempt

Annual Salary Range: $52,000 – $62,000

Date: November 2023

Summary of Duties and Responsibilities

The Development Database Administrator will provide technical leadership that drives the enhancement of business practices and ensures the optimization of Tessitura within the Development department. Duties include but are not limited to extracting and analyzing data and making recommendations based on findings. Critical thinking, excellent communication, and problem-solving skills are key to this position.

Essential Duties and Responsibilities

• Responsible for the general administration and integrity of the Development portion of Tessitura.
• Contributes and manages the data structure within Tessitura for core Development operations, including, but not limited to financial reporting, membership, data hygiene, and overall application management.
• Enters all revenue raised through fundraising efforts into Tessitura.
• Creates and reviews various constituent and fundraising reports, lists, and dashboards for Development staff and committees of the Board of Directors.
• Serve as the liaison between the Development department and the Information Technology team.
• Serves as liaison with the Finance Department during the annual audit and reconciles gifts at the close of each month and fiscal year-end.
• Provides database training to current and new employees.
• Maintains database procedure manuals and SOP documentation.
• Maintains and creates database analytics dashboards upon request.
• Responds to prospect and donor research requests.
• Contributes to new and ongoing staff education in Tessitura usage as well as provides detailed, project-specific training.
• Identifies tactical solutions for process implementation related to Tessitura.

• Perform any other duties as assigned within the scope of the position.

Required Education, and Experience

• High school diploma required; college degree preferred.
• One or more years of demonstrated work experience with CRMs.
• Three or more years of experience working in a non-profit, fundraising/development environment is preferred.

Required Skills & Qualifications

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Excellent interpersonal skills and professional communication skills (both oral and written.)
• Ability to deal with a range of styles and behaviors in a tactful, positive, and professional manner.
• Strategic thinking and analytical ability.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to multi-task and prioritize to meet deadlines.
• Self-starter with superior attention to detail.
• Ability to examine and evaluate data and report findings.
• Effectively adapt to changes in department policies and procedures.

Computer Skills

• Superior understanding of database file structure and experience with CRM or fundraising software; Tessitura knowledge preferred.
• Proficiency with Microsoft Office suite (Word, Excel, etc.) is required.

Other Skills and Abilities

• Multitasking, organizational, and time management skills.
• Ability to work in a fast-paced environment.
• Ability to meet critical deadlines.
• Desire and ability to work in a team-oriented environment.

• Ability to deal with a range of styles and behaviors.
• Ability to cultivate and maintain productive working relationships with organization staff, community partners, donors, and founders.

Physical Job Requirements

The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.
• Specific vision abilities required by this job include close vision and peripheral vision.

• Ability to regularly lift, move, carry, push, and pull 50 lbs. or more.
• Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
• Ability to physically stand, walk, and climb stairs consistently.

• Occasionally required to assemble and/or disassemble furniture and fixtures.
• This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing.
• Most of this job will be performed indoors in a climate-controlled environment.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Only those candidates under consideration will be contacted for next steps. Please accept our utmost appreciation for your interest in our organization.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $52,000 - $62,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, skills, abilities, and job-related education and training.

Limitations and Acknowledgment

The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.

The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.

Diversity, Equity, and Inclusion Mission Statement

At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization.

TSC strives to champion diversity, equity, and inclusion for all.