Address
Form of work
Salary```Overview:
We are seeking a skilled and experienced Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. This is an excellent opportunity to utilize your expertise in Windows Server, computer networking, and technical support to ensure the smooth operation of our organization's desktop systems.
Responsibilities:
- Provide Desktop Support and troubleshooting for hardware, software, and network-related issues
- Install, configure, and maintain desktop systems and peripherals
- Collaborate with other IT team members to resolve complex technical issues
- Analyze system logs and identify potential issues or trends
- Assist with the setup and configuration of VPN connections
- Ensure compliance with security protocols and policies
- Provide timely and effective technical support to end-users via phone, email, or in-person
- Document all support activities and resolutions in the ticketing system
- Perform hardware repairs or replacements as needed
Qualifications:
- Strong knowledge of Windows operating systems (Windows 7/10)
- Experience with Windows Server administration
- Proficiency in computer networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with computer hardware components and troubleshooting techniques
- Ability to analyze complex technical problems and develop effective solutions
- Excellent communication skills, both verbal and written
- Previous experience providing technical support in a corporate environment
- Knowledge of Remedy or other ticketing systems is a plus
If you are a self-motivated individual with a passion for technology and a desire to provide exceptional customer service, we want to hear from you. Apply today to join our team as a Desktop Support Technician!```
Job Type: Contract
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Carlsbad, NM 88220: Relocate before starting work (Required)
Work Location: In person
