Desktop Support Engineer

Job Role: Desktop Support Engineer

Location: Akron, OH

Duration: Full Time

Job Description:

Roles & Responsibilities:

 Provide technical assistance and support to end-users for hardware and software-related issues.

 Diagnose and troubleshoot desktop, laptop, and peripheral problems.

 Install, configure, and maintain operating systems and software applications.

 Set up and maintain user accounts, profiles, and access permissions.

 Ensure timely resolution of technical issues to minimize downtime.

 Install, update, and patch software applications and operating systems.

 Ensure software licenses and compliance.

 Troubleshoot software-related problems and conflicts.

 Provide on-site support for hardware and software issues when required.

 Communicate technical information to non-technical users effectively.

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Experience:

• Desktop support: 5 years (Required)
• Windows: 4 years (Required)

Work Location: On the road