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SalaryJob Description
Full time Patient Services Representative/Referral Coordinator
Responsibilities/Duties/Functions/Tasks:
- Complete all paperwork to expedite medication and procedure authorizations
- Work closely with pharmacies and insurance companies
- Complete documentation and communications in EHR system
- Knowledge of CPT codes
- Extensive knowledge with Prior Authorizations
- Full documentation with all communications
- Educate patients and respond to the patients concerns promptly
- Contact patient with updated status or delays
- Schedule/confirm patient appointments
- Inform patients of their financial responsibility
- Check-In/Out Patients
- Educate patients about products being recommended
- Proactive problem solving
- Other duties as assigned
- Attention to detail, self-starter
Performance Requirements:
- Quality written and verbal communication skills
- Professional in appearance and mannerisms
- Knowledgeable of Biologics and Prior Authorizations
- Knowledgeable in Electronic Medical Record software
- Able to demonstrate compassion and caring in dealing with others, patients and co-workers alike
- Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice
- Excellent customer service and interpersonal skill
- Fast, efficient and highly motivated
- Reliable and professional at all times
Experience: Minimum two years’ experience in a doctor’s office. Dermatology knowledge preferred with background in authorizations.
Job Type: Full-time
Benefits: Full Insurance package, 401K, free cosmetic services, PTO
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer Service: 2 years (Preferred)
- Medical office experience: 2 years (Preferred)
Work Location: In person
