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SalaryDEPT OF HEALTH SERVICES
The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
OFFICE CHIEF
Job Location:
Address:
150 North 18th Avenue, Phoenix, Arizona 85007
Posting Details:
Salary: 88,000
Grade: 24
Closing Date:
Job Summary:
- Serve as a resource for all supervisory/lead staff and supervision of direct reports.
- Be responsible for assisting with bureau activities including but not limited to budget and strategic planning.
- Be expected to make independent decisions and judgments based on their professional education, programmatic experience and training.
- Oversee the work of direct reports for accuracy and compliance to applicable statutes, laws and rules.
- Subject matter expert for public and other governmental agencies, ombudsmen and health care professionals regarding State licensing.
This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).
OR
This position may be available for remote work within Arizona (# days per week in the office/hoteling).
OR
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
- Serve as a resource to other supervisory/lead staff in the bureau. Planning, administration and personnel management. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations, etc.)
- Participate in the monitoring and evaluation of programmatic activities; budgeting activities; strategic planning and performance improvement initiatives; program policy, procedures and rules revision; participate in meetings with key stakeholders and professional organizations for program and systems performance evaluation; attend and represent bureau at local, regional, state and national meetings as needed.
- Review and edit detailed investigation reports or surveys, statements of deficiencies, cease and desist orders, stipulations and other types of legal orders; ensure all forms and documents accurately completed within required time frames; recommend for or against state licensing; recommend enforcement actions, testify at hearings.
- Provide training and technical assistance to providers relating to requirements for State licensing and the complaint investigation process; serve as a resource for providers, public and other governmental agencies, ombudsmen and health care professionals regarding State licensing.
- Participate in quality assurance/performance improvement activities.
Knowledge, Skills & Abilities (KSAs):
- Principles and practices of administrative supervisory and work management techniques, effective communication skills and interpersonal relations.
- Human Resources policies and procedures
- Current interview methods for hiring staff including behavioral interview techniques
- Adult learning principles and methods for conveying complex information in an
- Record keeping and the public file maintenance
- Performance Management (PM), and Continuous Quality Improvement (CQI) and
Skills in:
- Interpreting complex rules and regulations and apply those rules and regulations to real
- Process implementation
- Excellent interpersonal skills
- Writing and auditing legal documents, complaint summaries, statements of deficiencies, legal orders, etc.
- Excellent verbal communication skills that lead to understanding of complex rules, regulations, and other requirements related to the State licensing and complaint investigation process
- Verbally communicating statutory, rule and regulation requirements and findings associated with a survey in a formal or informal environment
- Excellent in conducting patient/client care and quality of care assessments
- Managing, monitoring and ensuring progress on multiple projects at the same
Ability to:
- Make quality judgments
- Recognize and act upon conditions affecting patient/client's health and safety
- Clearly express ideas both verbally and in writing
- Communicate publicly, both internally and externally
- Ability to interpret statutes and rules for staff, providers and the public; to develop and implement internal monitoring procedures; to hire, train, retrain and evaluate staff.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal
Selective Preference(s):
Bachelor's degree in Public Health or Administration or in a related field with 2 years work progressive operational management experience in public health or system evaluation. Master's degree will substitute for 1 years of work experience.
Pre-Employment Requirements:
Bachelor's degree in Public Health or Administration or in a related field with 2 years work progressive operational management experience in public health or system evaluation
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
- Affordable medical and dental insurance plans
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- 10 paid holidays per year
- Wellness program and plans
- Life insurance
- Short/long-term disability insurance
- Defined retirement plan
- Award winning Infant at Work program
- Credit union membership
- Transit subsidy
- ADHS Student Assistance Pilot Program
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement:
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
