Deposit Operations Manager

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Deposit Operations Manager is responsible for all functions of the Deposit Operations department to include employee performance and development, ensuring that compliance is maintained, and department goals and job standards are met. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:

• Ensure that all employees understand and maintain compliance with bank policies, procedures and applicable laws/regulations, especially the Bank Secrecy Act, the Anti-Money Laundering Act and the Office of Foreign Assets Control (OFAC).
• Ensure Deposit Operations functions and tasks (including unclaimed property, year-end tax form compliance, etc.) are completed in accordance with department standards and procedures.
• Perform IRA year end statement processing and deposit tax forms.
• Provide backend deposit account and customer record support to all branches and departments.
• Manage staff performance through regular scheduled performance appraisals and staff meetings to achieve individual and department goals.
• Develop, coach and train staff.
• Maintain relationship and service with all vendors. Submit proposals and price analysis recommendations to management and the appropriate committee in support of that relationship.
• Maintain and update departmental procedures to meet compliance standards.
• Oversee daily operations and ensure that all job standards are met and department goals are achieved.
• Perform testing of new releases and service upgrades on the FIS System relative to the Deposit System.
• Identify and implement changes which will increase productivity and / or reduce cost to the bank.
• Oversee data mapping, testing and implementation of conversions due to branch and/or bank acquisitions for Deposits (checking, savings, CDs, IRAs) and Safe Deposit Box.
• Submit IT request for new products; changing / adding fees and interest rate changes relative to Deposits. Testing of those submissions once IT has completed changes on Test System.
• Ensure that all relevant reports and records are retained in compliance with the Bank's retention schedule.
• Ensure compliance and assist with internal and external audits.

Required Knowledge, Skills and Competencies:

• Strong oral and written communication skills.
• Sound critical thinking, problem solving, and analytical skills.
• Strong time management skills and ability to handle multiple tasks simultaneously.
• Intermediate computer and Microsoft Office proficiency.
• Demonstrated presentation and public speaking skills; ability to effectively present information in one-on-one and small group situations by phone, email or in person.
• Able to plan, develop and organize professional schedule to achieve goals within or ahead of established time frames.
• Able to perform accurate calculations and transactions.

Industry and Work Experience:

• Minimum of 8 years of banking experience in a Deposit Operations environment.
• Prior Bank Operations experience relative to maintenance on deposit accounts, including checking, savings, CDs/IRAs, as well as account reconcilements.
• Previous supervisory experience required.
• Preferred experience with FIS IBS Core.

Academic:

• High school diploma or GED required
• Bachelor's degree in Business or related field preferred, or a minimum of 10 years relevant Deposit Operations work experience.

Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
  
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)