Deposit Operations Manager

We have been voted one of the best companies to work for 3 years in a row, because we have developed a fun and inclusive culture that is at the forefront of how we operate. We only hire the best and most passionate talent and are proud to promote employees from within.

One Florida Bank was founded on the belief that when we work together, our goals are One. As a Florida-based bank, we are firmly rooted in our local communities, because building relationships one-on-one is the way business gets done. We are committed to knowing you personally, understanding your needs and goals, and providing the products and services that will support you along the way.

This position is responsible for the portion of One Florida Bank’s operations related to deposits. Responsibilities include managing budgets and employees, as well as developing and implementing various plans to support strategic objectives.

ESSENTIAL DUTIES

• Managing, develop, and enforcing deposit-related policies to keep in line with regulatory and bank guidelines.
• Acts as liaison with examiners and auditors.
• Manages and trains operation employees and prepares annual performance review.
• Analyzes, develops, and implements risk monitoring controls for payments-related products and services.

ROLES AND RESPONSIBILITIES

• Support customer service staff with Deposit Operations inquiries. Review exception reports and provides written explanation to management.
• Perform operational and administrative tasks such as incoming and outgoing wire transfer, ACH transactions (CD Interest, Loan Payment, Cash Management, Returns, etc.), research, exception, reclamation by other institution or government, and adjustment processing on deposit accounts.
• Manage foreign currency services including currency orders, wires, and cash letters.
• Processes Non-posted, Suspense, NSF, Chargebacks, Reg-E claims, Proof Over/Short, etc.
• Develop and provide deposit-related reports for Board Meeting (Accounts Activities, Overdrafts, Branch Deposit Trend, Remote Deposit Capture, Cash Management, etc.
• Processes and responds to garnishments, levies, summons, subpoenas, and other legal demands Handles all fraudulent transaction related to Debit Card, Check, or ACH.
• Track and escheat dormant accounts.
• Reconcile FRB and correspondent Bank accounts daily to ensure all transactions are processed accurately.
• Review appropriate reports to identify customers who may be kiting suspects, repeat overdrafts, or customers that continually draw against uncollected funds.
• Work with senior management and department managers to determine actions necessary to protect the Bank against possible loss.
• Keep current with new and improved technologies for the overall operating efficiency of the Bank as it relates to Deposit Operations.
• Complete required reports and records accurately and promptly.
• Ensure management is informed of area activities and of any significant problems or concerns.
• Contribute to the fulfillment of the Bank objectives and goals.
• Ensure all confidential information in the work area is properly secured each day.
• Maintain privacy of customer account information.
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Deposit Operations Specialist

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree or 5-10 years related work experience

Language and Interpersonal Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Effective interpersonal relationships with management and team members
• A thorough understanding and application of all policies, procedures and regulations pertaining to the work of Deposit Operations
• Ability to effectively manage time as related to daily tasks
• Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
• Ability to operate in a team environment to accomplish shared goals

Mathematical Skills

• Ability to work with basic mathematical concepts
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer and Office Equipment Skills

• Spreadsheet software (Microsoft Excel)
• Word processing software (Microsoft Word)
• Other Microsoft Office applications (Outlook, Teams, One Note, PowerPoint)
• Copier/Scanner

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit or stand for extended periods
• See to read small print or complex reports
• Manually operate keyboard, mouse and other personal computing devices
• Occasionally lift up to 20 pounds

CERTIFICATES, LICENSES, REGISTRATIONS

• None

One Florida Bank supports a diverse workforce and is proud to have an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. One Florida Bank conducts pre-employment background screening, credit checks and drug testing.

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by contacting the HR Department.

What about the benefits?

We recognize all Federal holidays every year and we offer highly competitive benefits such as:

• 100 % employer paid Medical, Vision, Dental, STD, LTD and group life insurance for the employee
• 401(k) Safe Harbor Match
• Paid vacation and sick time plus 1 floating holiday
• Paid volunteer hours
• Wellness Program
• Shared leave program
• Tuition Assistance Program
• Pet Insurance
• Team Building activities