Departmental Training Coordinator

Salary Range: $54,927 - $88,433

This opening is for the Voter Registration & Elections department.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Develops training programs for departmental employees; creates new and/or modifies existing courses and course materials; researches industry changes; and prepares activities and course assignments.

Conducts training and facilitates in-house training programs for employees based on current trends and best practices.

Assists employees in meeting certification and recertification requirements for mandated licensure and submits documents for license renewals.

Coordinates training logistics to include training room, schedules, attendance tracking, passwords, supplies and set up; and selects or develops teaching aids including training handbooks, tutorials or quick reference guides .

Administers and grades course assignments and exams; and tracks and analyzes learning curriculum effectiveness through various evaluations techniques including evaluation of individual performances.

Maintains and prepares training and compliance records and prepares related documentation and reports; enters course exam grades; prepares training certificates; and updates compliance databases.

Assists with internal departmental communications by preparing newsletters, promotional materials for training programs, flyers for departmental events, or related communications.

Communicates with department management, supervisors, other employees, subject matter experts, schools, community groups, volunteers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Maintains current knowledge of departmental business functions and operations to develop training programs and solutions for improving employee knowledge and performance within business units; and research training industry standards and best practices and applies new technologies.

Attend and participate in mandatory ongoing training, including certifications and annual training.

Critical Competencies:

Ethics and Integrity : Respects and maintains confidentiality. Earns trust, respect, and confidence through honesty, forthrightness, and professionalism in all interactions

Multi-tasking: Proven multi-tasking skills with the ability to simultaneously handle multiple assignments in various stages. Ability to work in a fast-paced environment with changing priorities

Analytical Skills: Analytical skills with exceptional attention to detail

Minimum Qualifications:

Bachelor's degree in Public/Business Administration, Education, Organizational Development, or a related field required; three years of experience in training, teaching, or a related field to assigned department; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver’s license

Preferred qualifications:

Experience with voter registration and elections

Experience in developing curriculum, providing training, speaking in public or presenting to an audience; ability to deliver presentations with clarity and poise

Demonstrated classroom and time management skills; ability to disseminate information to classroom participants with varying levels of knowledge

Ability to work independently

Ability to establish and maintain cooperative working relationships