Department Secretary

We Are Hiring!

At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!

FTE: 1.000000

Shift: Days

Location: RIVERSIDE ORTHO & SPINE CENTER

Summary:
The DEPARTMENT SECRETARY is responsible for scheduling & registration of outpatients, entering patient charges, maintaining patient records, insurance verification, and departmental statistical records. The secretary types daily schedules and departmental correspondence as well as handling all incoming telephone communications.

• H igh School diploma or GED required within 6 months of hire.
• Typing a minimum of 30-45 words per minute
• Math skill (calculation) and computer skills.

Responsibilities:

• Collects data for statistical reports.
• Ensures all patient charges are entered appropriately
• Maintains outpatient medical records
• Ordering and inventory of equipment and supplies
• Keeps minutes of departmental meetings
• Schedules outpatient appointments.
• Coordinates daily schedules for therapists
• Enters/audits patient charges
• Makes photocopies, faxes department correspondence, participates in departmental promotional activities and the development of departmental policies and procedures.
• Serves as an integral team member in the treatment of patients in working all programmatic and clinical areas as indicated by census and departmental need
• Is able to accurately register outpatients and verify insurance benefits.
• Maintains current knowledge of patient registration procedures.
• Effectively communicates with patients, physicians, therapists and family members.
Participates in and supports Quality Improvement efforts.

Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.

Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.

Other information:

Exposure/Sensory Requirements:

Exposure to:
Chemicals: Refer to MSDS Sheets
Video Display Terminals: Extreme
Blood and Body Fluids: Minimal potential due to very restricted direct patient contact.
TB or Airborne Pathogens: Minimal potential due to very restricted direct patient contact.

Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Required to communicate with physicians, patients, staff and hospitals.
Vision: Needed to see MIS display, graphic lines for documentation, read printouts of reports, names on charts and forms.
Smell: Needed for electrical/fire safety, detect presence of ETOH on patients and visitors.
Hearing: Needed for telephone communication, hear intercom system from patient rooms and front door.
Touch: Required to manipulate and operate office equipment and tools.

Average Hours per Week: 40

Shift: Days

Percentage of time during the normal workday the employee is required to:
Sit: 68%
Twist: 10%
Stand: 20%
Crawl: 0%
Walk: 10%
Kneel: 2%
Lift: 5%
Drive: 2%
Squat: 5%
Climb: 1%
Bend: 5%
Reach above shoulders: 2%

The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Occasionally
Up to 35 lbs: Occasionally
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Carry records from place to place, waist high approx 10-15'. Lift supplies from floor to cabinets, about 3-4'. Lift/carry supplies from utility rooms to counter and office. Carry stacks of chairs waist high approx 5-15'. In an emergency, could be required to carry a fire extinguisher down/up 3 flights of stairs and several hundred yards.

Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 120
Twist: 10
Stand:30
Crawl: 0
Walk: 10
Kneel: 5
Lift: 2
Drive: 0
Squat: 5
Climb: 1
Bend: 15
Reach above shoulders: 2

Repetitive use of hands (Frequency indicated):
Simple grasp up to 10 lbs. Normal weight: 5-10#occasionally
Pushing & pulling Normal weight: 5-100#
Fine Manipulation: Writing and computer keyboard.

Repetitive use of foot or feet in operating machine control: None

Environmental Factors (Time Spent) :
Inside hours: 8
Outside hours : 0

Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal range
Atmosphere:

Special Hazards : Mechanical-VDT display and numerous outlets.
Protective Clothing Required: None.