Department Manager Trainee

General Function:

As a Store Manager Trainee, this position will be responsible for completing a training program that prepares the trainee to be an accomplished Hy-Vee Store Manager. The training program length will be discussed during the hiring process. This position is responsible for perpetuating the fundamental values of the Hy-Vee culture. This involves: honesty, integrity, friendliness, caring for customers and employees; demonstrates sincerity, respect, and high levels of ethics and morals; dedicated to proving the best products and values; shares information; being fair in how customers, suppliers and employees are treated; demonstrates good manners; shows dignity; and involved in helping the company improve and grow through company ownership.

Reporting Relations:

Accountable and Reports to: Chairman, President, CEO; Regional Vice President, Operations; Assistant Vice President, Operations, Store Director

Direct Reports: All store employees

Primary Duties and Responsibilities:

1. Maintains a positive attitude and creates an environment that nurtures positive employee morale, friendliness and fun.

2. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

3. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

1. Makes an effort to learn customers’ names and to address them by name whenever possible.

2. Assists customers by: (examples include)

· escorting them to the products they’re looking for

· securing products that are out of reach

· loading or unloading heavy items

· making note of and passing along customer suggestions or requests

· performing other tasks in every way possible to enhance the shopping experience.

3. Determines the appropriate balance between customer service and cost of labor for their market.

4. Coordinates and participates in the recruiting, hiring, orientation, and training of store employees and is responsible to reflect the diversity of the communities in which they serve.

5. Develops pricing structure and merchandising to plan and meet established goals.

6. Assists department heads to develop appropriate criteria to meet their individual department goals.

7. Determines store advertising plan, selects the items, medium for placement and prices for maximum sales and profitability; reviews the media layout where necessary.

8. Sets the store standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

9. Reviews and is responsible for all aspects of inventory process.

10. Represents the company in a positive manner.

11. Sets and meets store profitability and sales goals while keeping the company assets in working order.

12. Attends and participates in company meetings, functions. Participates in local and company-wide community activities.

13. Encourages store employees involvement in company-wide activities as well as local and company-wide community activities.

14. Oversees store employee development and counsels where necessary.

15. Ensures the store’s procedures are in place regarding safe-guarding of financial assets.

16. Understands consumer trends and reacts to those trends in a timely and appropriate manner.

17. Reviews competitors pricing and stays abreast of new items on a regular basis.

18. Ensures the store’s procedures are in place regarding safe-guarding of financial assets.

19. Understands consumer trends and reacts to those trends in a timely and appropriate manner.

20. Reviews competitors pricing and stays abreast of new items on a regular basis.

21. Maintains store operations in accordance with Hy-Vee’s policies, individual store guidelines, and procedure manual, Code of Ethics, and any applicable local, state and federal laws.

22. Adheres to company policies and individual store guidelines.

23. Reports to work when scheduled and works expected number of hours.

Secondary Duties and Responsibilities:

1. Pursues educational opportunities and ensures the same for employees.

2. Assists in all areas of the store as needed.

3. Responsible for the store, even in absence.

4. Performs other job related duties and special projects as required.

Supervisory Responsibilities:

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of employee transfer, promotions, discipline, discharge, and salary adjustments.

Education and Experience:

High School or equivalent experience.. Over five years of similar or related managerial experience.

Physical Requirements:

· Must be able to physically perform light work exerting up to 20 pounds of force occasionally.

· Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

· Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

§ Must have the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.

• Must have the ability to do arithmetic, Algebraic and Geometric calculations.
• Must be able to report, write, or edit articles for publication; prepare and deliver presentations; interview, counsel or advise people; evaluate technical data.

Working Conditions:

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, calculator, telephone, FAX machine, register system, company vehicles (delivery vans), copier, department power equipment.

Financial Responsibility:

Authorized to donate merchandise and money, purchase merchandise for resale and authorize expenditures for operating expenses (within limitations of company policy).others. Selects new employees and acts on employee problems. Has the authority to recommend and approve

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Has occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information including stockholder information, sales reports, profit and loss reports, wages, and employee files.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Des Moines, IA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail Management: 1 year (Required)

Work Location: One location

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 4 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Retail management: 2 years (Required)

Work Location: In person