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Form of workJob Description
Title: Dental Data Entry Assistant
Location: Remote, PST
Duration: 4 month contract
General Statement of Duties:
This position is responsible for assisting the dental access team with dental referrals and pre[1]authorizations for PDP and specialty network affiliates. Core tasks include reviewing, processing, approving and matching members to the most appropriate specialty dental services in order to improve member access to specialty care and specialty provider network stability. This position also provides customer service and general support to the dental team as assigned.
Essential Position Functions
Monitors and supports dental team access email.
Assures all clinical documentation has been received from the dental provider to assess, evaluate and complete referral and authorization request.
Supports the dental access team with ensuring all referral and prior authorization requests are entered into the referral system.
Supports the dental access team with responding to final referral and prior authorization requests.
Assists the dental access team with weekly member assignments to PDP clinics.
Requests, organizes and prepares charts for quality and/or payment integrity chart reviews.
Assists with sending care coordination member lists to primary dental providers and delegated dental partners.
Runs the weekly referral reports and update referrals, as needed.
Essential Department and Organizational Functions:
Propose and implement process improvements.
Meet deadlines for completion of workload.
Maintain agreed upon work schedule.
Demonstrate cooperation and teamwork.
Provide cross-training on specific job responsibilities.
Meet identified business goals that contribute to departmental goals.
Perform other duties as needed.
Knowledge, Skills and Abilities Required
Ability to work independently and take direction
Ability to present a positive and professional image
Ability to support and comply with organizational policies, procedures and guidelines
Strong customer service, written and verbal communication skills
Basic Data Entry skills
Strong attention to detail and accuracy
Basic computer skills including Microsoft Office
Ability to work in an environment with diverse individuals and groups
Ability to manage and prioritize multiple tasks
Ability to work in a fast-paced environment
Exceptional interpersonal and organizational skills that foster collaboration and problem solving
Ability to effectively solve unique problems as they arise or identify when to escalate issues to appropriate department/supervisor
Ability to develop and maintain excellent professional working relationships with primary dental providers and specialists
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
Location: Remote, PST
Duration: 4 month contract
General Statement of Duties:
This position is responsible for assisting the dental access team with dental referrals and pre[1]authorizations for PDP and specialty network affiliates. Core tasks include reviewing, processing, approving and matching members to the most appropriate specialty dental services in order to improve member access to specialty care and specialty provider network stability. This position also provides customer service and general support to the dental team as assigned.
Essential Position Functions
Monitors and supports dental team access email.
Assures all clinical documentation has been received from the dental provider to assess, evaluate and complete referral and authorization request.
Supports the dental access team with ensuring all referral and prior authorization requests are entered into the referral system.
Supports the dental access team with responding to final referral and prior authorization requests.
Assists the dental access team with weekly member assignments to PDP clinics.
Requests, organizes and prepares charts for quality and/or payment integrity chart reviews.
Assists with sending care coordination member lists to primary dental providers and delegated dental partners.
Runs the weekly referral reports and update referrals, as needed.
Essential Department and Organizational Functions:
Propose and implement process improvements.
Meet deadlines for completion of workload.
Maintain agreed upon work schedule.
Demonstrate cooperation and teamwork.
Provide cross-training on specific job responsibilities.
Meet identified business goals that contribute to departmental goals.
Perform other duties as needed.
Knowledge, Skills and Abilities Required
Ability to work independently and take direction
Ability to present a positive and professional image
Ability to support and comply with organizational policies, procedures and guidelines
Strong customer service, written and verbal communication skills
Basic Data Entry skills
Strong attention to detail and accuracy
Basic computer skills including Microsoft Office
Ability to work in an environment with diverse individuals and groups
Ability to manage and prioritize multiple tasks
Ability to work in a fast-paced environment
Exceptional interpersonal and organizational skills that foster collaboration and problem solving
Ability to effectively solve unique problems as they arise or identify when to escalate issues to appropriate department/supervisor
Ability to develop and maintain excellent professional working relationships with primary dental providers and specialists
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
