Dental Care Specialist

Delta Dental of Wisconsin is currently seeking a dedicated individual to work alongside our Dental Hygiene Outreach Coordinator to support the work and fulfill the mission of Delta Dental of Wisconsin Foundation (DDWIF), including dental assisting at the Smile Club. This role is primarily focused on customer service and administrative support for Smile Club clinic operations (approximately 75%) with delivery of direct Dental Care secondary (approximately 25%).

This hybrid position is located at our headquarters in Stevens Point, Wisconsin.

Essential Duties and Responsibilities:

• Support the Dental Hygiene Outreach and Education Coordinator, and on occasion our volunteer dentists, in the delivery of dental services at the Smile Club
• Enter Smile Club payments by insurers or state agencies in the Dentrix system and balance with finance
• Maintain excellent record-keeping for DDWIF
• Assist the Dental Hygiene Outreach and Education Coordinator through the following activities:
  • Coordinate scheduling and patient treatment with volunteer providers and staff to ensure optimal use of clinical sites
  • Maintain patient confidentiality and comply with all federal and state health information privacy laws
  • Review, record and update patient health history; record vital signs, medications, and treatment of patients
  • Ensure patient records at outreach sites are recorded, updated, and properly secured
  • Educate community groups on Smile Club direct service programs and patient eligibility
  • Perform patient follow-up and advocacy calls when indicated
  • Practice and maintain proper infectious disease control procedures at sites and with Foundation equipment, including appropriately maintaining Material Safety Data Sheets
  • Ensure proper billing for the Foundation’s outreach dental services where appropriate
  • Provide oral health education to organizations, schools, groups, and businesses
• Order and manage dental supply inventory, maintain an efficient and clean Smile Club clinic
• Refer individuals to other dental providers for services, when applicable
• Manage Outlook task list, SharePoint Site, Smile Club shared email, etc.
• Meeting minute recorder for Boys and Girls Club and DDWIF meetings
• Assist at Smile Club events, including large screening events
• Professionally represent DDWI and DDWIF at charitable events in Wisconsin
• Assist in data collection for Smile Club reports to audiences like the Foundation Board of Directors

At Delta Dental, in order to attract and retain great employees, we offer a comprehensive benefits package to support our employees and their families.   Our employees like it here, and we know that because our turnover is lower that what you might see in similarly sized organizations in our industry.  Our benefits package includes these great items:

• Health, vision, dental and life insurance
• Short- and Long-term disability insurance
• Health Savings, Flexible Spending and Dependent Care Accounts
• Competitive base salary
• Incentive compensation based on company results
• 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth)
• Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation
• Significant wellness programming to support you, regardless of whether you work from an office, or from home

We encourage owning your work life balance with a Paid Time Off (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work. We don’t just provide it; we encourage our employees to utilize the time off. 

See what our employees have to say about working at Delta Dental here:   https://www.deltadentalwi.com/s/employee-testimonial

If you are passionate about oral health and are ready to join a company that values our employees, culture, and the communities we serve, then Delta Dental of Wisconsin is looking for you.  Apply today.