Dental Business Assistant

Dentistry of Uptown Charlotte is a thriving dental practice dedicated to providing exceptional oral care to our community. As we continue to grow, we are seeking a Dental Business Assistant to join our dynamic team. If you are an enthusiastic individual with a positive attitude, a strong work ethic, and a passion for learning, we want to hear from you! Preferably 2 years of dental office experience.

§ Determine eligibility for each type of insurance

§ Be able to file claims for each type of insurance

§ Be able to explain payment options to a patient

§ Be able to process a credit card payment and make a deposit

§ Follow written financial procedures

§ Be able to explain care credit to a patient and process an application

§ Enter patients through the family file

§ Complete insurance information in the family file

§ Charge out procedures and enter payment

§ Creating and sending insurance

§ Scheduling appointments

§ Balance and complete all paperwork for an end of day

§ End of day score board

§ Prepare mom for following day

§ Monitor no shows, cancellations, and pending treatment

§ Maintain a full schedule by filling openings and broken appointments utilizingthe tools within the office software

§ Follow office procedures for patient referrals and transfers to other doctor’soffices

§ Ensure the practice meets its production goals through efficient scheduling

§ Contact unscheduled patients each month

§ Follow a telephone script consistently when contacting patients

§ Prepare treatment plan estimates and present to patients gaining acceptance

§ Reach agreement and document financial arrangements with each patientbefore scheduling treatment

§ Report diagnosed and accepted treatment for all treatment plans

§ Obtain approval for credit and other adjustments to patients’ accounts, postthem, and maintain accurate and complete written documentation

§ Complete all end of month procedures the first working day of each newmonth

§ Answer insurance company inquiries and follow up on rejected claims

§ Complete, document, and electronically file all insurance claims daily

§ Track all insurance claims to ensure the full payment is received within sixweeks of billing

§ Aging report§ Insurance Aging report§ Statements

§ Continuing Care

§ Unscheduled Treatment Report

§ Ability to understand Ledger

§ Complete all month-end procedures

§ Present treatment plans with patient acceptance

§ Successfully fill a schedule

§ Invite patients to join our practice

§ Promote your office within the community

§ Send new patients and referral sources thank you notes and/or gifts

§ Keep broken appointments to less than 5%

§ Dismiss patients with doctor’s approval and follow office protocol

§ Maintain accounts receivable control and aging, monitoring accountsreceivable ratio, and provide reports to the doctor and team each week

§ Keep abreast of financial options

§ Create and send monthly statements by the 25th of each month

§ Maintain appropriate levels of office and computer supplies

§ Process patient refunds promptly

§ Monitor and maintain appropriate petty cash balances

§ Contact all past due accounts by telephone the day they are delinquent

§ Basic understanding of DiSC behavior styles

Benefits:

-great hours 7am-3pm Monday-Thursday

-2 weeks paid vacation

-paid parking

-retirement match

-paid holidays

-continuing education

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or skills required for the role.

Please submit your application along with your resume for consideration. We look forward to reviewing your qualifications.

Job Type: Full-time

Salary: $20-30 per hour

Expected hours: 32 per week

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No nights
• No weekends

Ability to Relocate:

• Charlotte, NC 28284: Relocate before starting work (Required)

Work Location: In person