This position is NOT remote and there is no hybrid option.
Dental Billing Rep Overview
West 10th Dental Group is a multi-specialty dental group with a goal of serving our patients with quality care and compassion. As part of that mission, we are seeking a STRONG healthcare Billing Representative to join our team. You MUST be well versed in all aspects of healthcare billing including but not limited to: claims submission, account balancing, denial management, understanding of fee schedules and how they apply to patient accounts etc.
The Job: This position provides assistance to patients and supports the administrative staff through fulfilling various aspects of billing/collections/insurance. Dental billing and insurance experience is given high priority.
Duties include (but are not limited to):
- Manage credit balances monthly
- Set up and manage direct payment accounts, report monthly
- File claims electronically, including corrected claims
- Follow up on all insurance "no pays"; 60/90/120 follow up
- Handle all denials; follow up on denied or low paid claims; work daily
- Monitor adjustments; correct insurance policies in the system
- Draft narratives supporting documentation
- Send secondary claims to Medicaid
- Audit accounts and note balances
- Daily follow up on all received correspondence
- Submit and follow up on reimbursement request
- Manage and follow up on billing calls and account inquiries
The Ideal Candidate is someone who:
- Someone with GREAT time-management
- Skilled/Natural investigative instincts
- Must THRIVE in a fast-paced environment
- Welcomes a challenge
- Naturally investigative nature
- GREAT attention to detail
- VERY dependable
- HIGH level of personal accountability
- Not easily distracted
- Patient and friendly but assertive
Robust Benefits Package Includes:
- Medical
- Company paid Dental!
- Vision
- 401K Options after 1 year
- Very generous Paid Time Off accrual program
- Medical Flex Spending
- Childcare Flex Spending
- Company Paid Life Insurance!
- Long Term Disability
- Short Term Disability
- Accident Insurance
- Accidental Death Insurance
- Employee Assistance Program
Requirements:
- Understanding of how healthcare insurance and billing works in general.
- Dental insurance background is a plus!