Dental Assistant/Front Desk Receptionist

Are you looking for an opportunity that combines administrative office tasks with hands-on dental assisting duties? Do you thrive in a positive, enjoyable atmosphere where your contributions are valued and recognized? If so, you're in luck! Join our team at the practice of Nishan Halim, DMD, located in the charming neighborhood of Capitol Hill, Washington, DC.

Job Description:

We are a thriving Fee-for-Service private practice specializing in high-quality Restorative and Cosmetic Dentistry. We seek a dynamic individual to fill our hybrid Front Desk/Dental Assistant role. This position requires a motivated team member who will help elevate our patient care experience to new heights. Our team values open communication, enthusiasm, professionalism, compassion, and a commitment to excellence.

Required Skills & Qualifications:

• Preferred experience in Customer Service-Oriented positions
• Minimum 1-3 years experience in a Customer Service-Oriented Profession
• Comfort and confidence in speaking to patients both over the phone and in person
• Strong written, verbal, and customer service skills
• Proficiency with Apple devices and Google Drive
• Ability to multitask efficiently and prioritize in a fast-paced environment
• Minimum of 2 years experience assisting in a Dental Practice
• Knowledge of dental health safety, dental terminology, and CDT codes
• Experience with Mac-based Practice Management Software
• Patient-focused with excellent problem-solving skills

Responsibilities:

• Front Desk Duties:
• Answering phones, responding to patient inquiries, and confirming appointments
• Managing patient communication via text messaging platform (Weave) and email
• Collecting patient copayments and maintaining accurate patient records
• Keeping patient charts updated and assisting with clerical tasks as needed
• Dental Assisting Duties:
• Clinically assisting the dentist with Restorative & Cosmetic treatments
• Performing iTero intra-oral scanning and photo documentation
• Entering treatment plans into Practice Management Software
• Editing ortho photos, submitting lab cases, and performing chart audits

Benefits:

• Friendly and caring work environment
• Achievable bonuses and competitive pay
• 4-day work week with occasional Friday half-days for administrative purposes
• Paid holidays after 90 days
• Paid sick leave after 90 days
• Paid vacation after one year
• Option for 401-K with profit sharing after one year
• Team-focused, uplifting, and educational work culture

Hours:

• Monday - Thursday 6:40 am - 3:30 pm
• Occasional Friday 9:00 am - 12:00 pm

Please note that only qualified candidates will be contacted for a phone interview.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: No less than 34 per week

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Opportunities for advancement
• Paid sick time
• Safety equipment provided
• Vision insurance

Schedule:

• No nights
• No weekends

Work Location: In person