Requirements are outlined below.
Dell Hardware Systems Engineer
Principal accountabilities
- Deploy, maintain, and troubleshoot Dell Servers
- Ability to troubleshoot and maintain Hardware parts and RMA as required.
- Serve as a subject matter expert for hardware and basic software deployment solutions
- Monitor server performance and troubleshoot problem areas as needed
- Act as a subject matter expert/Tier II support for the network team
- Implement efficiencies through automation; maintain appropriate configurations; provide recommendations on system improvements; and assist in the transition to new hardware.
- Ability to install or deinstall hardware components subject to Customer’s approval
- Manage the Jane Street RMA process end to end via the Jane Street dedicated Dell RMA portal
Tasks:
- Server repair / upgrades
- Reset factory default for recycling of equipment, all manufacturers
- Component RMA's, all manufacturers
- Optic testing and RMA's
- General assistance on Dell and non-Dell related assets
- Entering JIRA tickets in Jane Street's system via a Jane Street provided
- iPad. JIRA will be used to track project work. Jane Street cyber training to be completed for this access
Job Type: Contract
Pay: From $45.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: On the road