Address
Form of workJob Title:Delivery Sorter
Branch or Department: Delivery Services
Hourly $16.50Reports to: Delivery Services Manager
FLSA Status: Overtime Non-Exempt
Supervises: N/A
Benefits Classification: FT
Work Location: Administrative Headquarters
Job Grade: 1
Hours per Week: 40
Work Schedule: Mon-Fri 7am - 4pm
Hour per year: 2080
Revision/Review Date: 3/6/2023
Archive Date: N/A
Culture Statement
Mid-Continent Public Library’s mission and internal values are reflected everyday through our people. We strive to provide customers with the best possible library experience through our commitment to exceptional customer service. We uphold the values of intellectual freedom: we ensure the free flow of information and ideas. We are fair: we know that every customer and co-worker may not need an identical solution to meet their needs, but rather, all customers and co-workers have access to all resources that meet their individual needs. We have integrity: we work to meet our Library’s mission with honesty and trust. It is both what we do and how we do it. We are diverse, equitable and inclusive: MCPL believes that a diverse, equitable and inclusive organization creates a more dynamic workplace and puts us in a place to better serve the community.
Position Overview
The Delivery Sorter is responsible for sorting library materials on the dock daily. The position requires standing for 6-8 hours per shift and performing manual labor by processing materials on the dock and in the mailroom.
Essential Functions
- Sorts library materials and related items on the dock
- Ability to quickly identify and separate books by correct branch label
- Ensures books are properly stored in correct totes for delivery
- Additional duties as assigned
- Loads and unloads delivery truck
- Exhibits safety skills when handling a two-wheel dolly
- Safely loads/unloads book totes for various MCPL branches
- Ensure totes are loaded properly for safe transport
- Receives deliveries from vendors
- Receives deliveries from UPS, FedEx, and other vendors
- Receives freight from semi-trailers
Non-essential Functions
- Uses pallet and motorized pallet jack
- Exhibits safety skills when handling a pallet and motorized pallet jack
- Exhibits the ability to properly and safely stack pallets
- Receives and delivers mail within the building as needed
Education and Experience
- High School Diploma/HiSet/GED Completion –Required
- Warehouse/Production Environment Experience Preferred
Required Knowledge, Skills, and Abilities
- Job Knowledge, including Librarianship
- Displays fundamental knowledge by showing dependability, punctuality, and reporting to work on time, as scheduled, and prepared to work at the start of each shift
- Demonstrates characteristics of willingness to learn and investigate new ideas in the workplace
- Ability to self-motivate and manage changing priorities
- Technology, including specific applications, hardware, and coding languages
- Fundamental knowledge of demonstrating proven computer literacy with adequate keyboarding skills
- Demonstrates proficiency in manual dexterity, which permits the employee to operate a keyboard and any other assigned equipment to process library material
- Ability to produce and review a wide variety of library materials, written correspondence, reports, and related materials in both electronic and hard copy form
- Communication (reading, writing, speaking)
- Demonstrates clarity in speech and hearing, which permits the employee to communicate effectively
- Ability to communicate effectively with the supervisor and other employee
- Teamwork
- Fundamental knowledge within the dynamic of teamwork
- Demonstrates fundamental proficiency to contribute positively to the efforts of the library
- Ability to negotiate for win-win solutions
- Decision Making
- Fundamental knowledge of department processes and procedures that are necessary to ensure proper decision-making
- Demonstrates fundamental proficiency in mature and sound judgment
- Ability to make decisions based on established library policies, guidelines, and programs
- Customer Service
- Fundamental knowledge of modeling an excellent customer service attitude and delivery
- Demonstrating fundamental customer service skills through professional collaborative interactions within the Administrative Headquarters/Delivery team
- Ability to enthusiastically assist customers and other MCPL team members in a tactful and effective manner
All successful team members at MCPL should demonstrate:
- Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public.
- Ability to work effectively in a team environment.
- Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
- Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
- Fundamental understanding of how DEI principles impact the workplace and library services.
Age Requirement:
- Must be at least 18 years of age
MVR Requirement
- Possession of a valid driver’s license and the ability to drive MCPL vehicle according to company policy
Work Environment
- (Indoor) Works primarily indoors with prolonged periods of sitting at a desk, working on a computer, and must have a reasonable tolerance for dust, mold, scents, allergens, and communicable diseases, which enables the employee to handle library materials, work in older buildings and interact with coworkers and the public
- Use of special equipment, safety equipment, and personal protective equipment (PPE), high noise level, shared office space
