Job Description
The Delivery Driver of Final Mile is often the “face” of Valyou Furniture to our customers. You will typically be the first face-to-face contact with our customers; thus, your position and interaction are crucial for the high expectations of a smooth and perfect delivery.
Essential Functions
- Utilize our company delivery application to complete deliveries, including but not limited to taking photos on delivery (POD) photos, customer signatures, delivery notes, communicating with customers, etc.
- Safely deliver merchandise in perfect condition to our customer’s location, while providing friendly, courteous, and efficient customer service.
- Contacting customers to confirm delivery details via cell phone, email, or text.
- Keeping vehicle(s) fueled in accordance with management instructions and business needs and notifies management of needed repairs.
- Keeping diesel vehicle(s) full of diesel exhaust fluid (DEF) if applicable.
- Coordinating with Transportation and/or Outbound departments to confirm daily deliveries.
- Complete daily Pre and Post trip Delivery Vehicle Inspection Report (DVIR) and alert management of any vehicle concerns.
- Must be able to safely drive up to a 26-foot company box truck.
- Following designated routes and time schedules from a mobile device.
- Always develop and maintain excellent customer service to internal and external customers.
- Attend daily morning stand-up meetings with Warehouse Management.
- Working knowledge of proper procedures for arranging and stacking furniture and other merchandise to ensure safe transport via truck/trailer or inside warehouse.
- Complete and accurately maintain all required paperwork in an organized manner.
- Adhere to quality control standards.
- Maintain a clean and safe delivery vehicle (including cargo/box area).
- Regular and predictable attendance and punctuality.
- Performs miscellaneous duties as assigned.
- Must have smartphone with data.
- Familiarity with using navigation systems.
- Ability to use phone applications to complete deliveries.
- USDOT Medical Card Required prior to start of employment (CDL License not required).
- Must Provide 3 Years of Previous Employment.
- Must have previous delivery/driving experience.
- Must be at least 21 years old.
- Must be able to speak English.
Successfully Pass:
- MVR for past 5 years.
- Criminal Background Screen for Past 7 years (National and Local).
- Drug Screen.