AddressPosition Purpose:
The Rental Delivery Driver II (RDDII) has a CDL-A license and operates a Tractor-Trailer or Straight Truck to deliver Large Equipment to DYI and Professional customers. The driver is knowledgeable in the basic operation of the equipment they deliver and provides basic operational training on the proper and appropriate use to the customer. Additionally, the RDDII is responsible for verifying the equipment is clean and operational prior to and after each delivery.
Key Responsibilities:
10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or other authorized personnel.
20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.
10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
60% - Operate Tractor-trailer and Straight with Truck and Load Large Rental Equip - Operate semi tractor-trailer with 53’ flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.
Direct Manager/Direct Reports:
This position reports to the Rental Operations Supervisor or Regional Rental Manager
This position has 0 direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
Must be legally permitted to work in the United States.
Must be twenty-one years of age or older.
Class A (Commercial Driver’s License) CDL certification
Valid DOT Physical Examination (Medical Card)
2 years of tractor-trailer driving experience in the previous 5 years
1-year flatbed tractor-trailer experience in the previous 5 years
Safe driving record - Clean MVR
Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable Construction Equipment, operating safely within high traffic or congested city zones and in small areas
Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
Working understanding of safe load securement, tie-downs, and transport
Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
Strong work ethic
Ability to work effectively with different personality types and all levels of associates
Working knowledge of handheld technology (smartphone, laptop, tablet)
Ability to operate in extreme outdoor working conditions
Ability to adapt to unforeseen circumstances, including weather, traffic, and others
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Two (2) years’ experience operating flatbed tractor-trailers in the previous 5 years
Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
Basic knowledge of compact Construction Equipment, including trenching and earthmoving machines
Ability to work independently
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to problem-solve and troubleshoot
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
Minimal or no educational requirement for this job.
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
2
Minimum Leadership Experience:
No previous leadership experience
Preferred Leadership Experience:
No previous leadership experience
Certifications:
Class A CDL License
Competencies:
Action Oriented
Being Resilient
Business Insights
Courage
Decision Quality
Manages Ambiguity
Persuades
Collaborates
Demonstrates Self-Awareness
Instills Trust
Manages Complexity
Optimizes Work Processes
Values Differences
Communicates Effectively
Customer Focus
Resourcefulness
Strategic Mindset
