Address
Form of workJob Description: Reporting to the Store Manager and Assistant Store Manager, the Delivery Driver position is responsible for surprising each customer with exceptional service and delivering that customer experience to each stop. Drivers will get the right parts to the right customer at the right time in a safe manner, and will act with integrity, empathy, and trustworthiness every single day. The Delivery Driver will achieve desired results by executing these core roles.
Core Roles:
Sales:
Has complete understanding of territory and each stop
Customer receives order within the allotted time frame
Credits are picked up, issued and returned to customer by the next business day
Surprise each customer with exceptional service every day
Profit:
Verifies all parts before they leave the store
Follows all cash handling procedures
Follows all invoicing procedures
Transfers are treated with the same urgency as a delivery
Follows company procedures on all bank deposits
Accurately completes all paperwork as set out in guidelines
Team:
Recognizes co-workers for doing a great job
Maintains an extremely positive attitude on a daily basis
Stays within company dress code
Follows company guidelines on attendance
Always willing to help others
Strives for excellence in everything everyday
Participates in all company and store meetings and functions
Safety:
Follows emergency procedures
Keeps store and work area clean and clutter free
Utilizes team lifts on all heavy and bulky items
Uses the three point system when climbing ladders
Reports to manager any violations of company safety policies or unsafe working habits
Follows company safety guidelines that are laid out in the safety manual
Completes all online Drivers safety training
Does not receive call-ins in regards to unsafe driving
Completes and documents daily and weekly vehicle inspections
Follows vehicle accident procedures
Accident forms and insurance cards are in every vehicle
Adheres to the companys distracted driving policy
Qualifications: Must be 21 years of age or older, must also possess a valid drivers license as well as a clean driving record. Must be able to drive a standard transmission vehicle. Must possess excellent customer service skills, and be able to lift over 40lbs routinely. This is not a complete list. Please see Manager for further details.
