Delivery Driver

Delivering a superior customer experience is one of our strategic objectives. We will do this by maintaining a tradition of uncompromising quality, pride and passion for our products and exceptional service to our customers. As a Delivery Driver and a frontline employee, you are crucial to our achieving this goal.

• Greets customers in a friendly a courteous manner.

• Delivers menu items to customers while safely maintaining specified delivery times and standards for delivery.

• Checks accuracy of each order prior to leaving the restaurant for the delivery.

• Transacts sales.

• Ensures that items are packaged properly.

• Places required marketing pieces in packages.

• Makes deliveries in a safe and efficient manner.

• Obtains directions prior to leaving the restaurant

• Takes all safety precautions while delivering customer orders.

• Obeys all laws (including traffic laws and speed limits), policies and procedures while delivering customer orders.

• While operating a vehicle on work time, if you need to use your phone while driving, pull off the road to a safe location unless you have the correct hands-free equipment for the device that is in compliance with applicable state laws.

• If you need to program your mobile device’s GPS while operating a vehicle on work time, ensure the vehicle is parked in a safe location.

• Reports any customer incidents or complaints immediately.

• Alerts Store Manager and/or Manager on Duty if issues arise that need resolution • Maintains the cleanliness of vehicle.

• Is a team player.

• Assists the kitchen staff in performing duties, answering phone/taking orders, bussing tables, attending to the pick-up window, etc.

• Organize and take inventory of all delivery bags daily.

• Clean all delivery bags inside and out weekly.

• Creates a safe, friendly, comfortable workplace and dining experience.

• Strive to improve our business, the franchise system and our community.

• Able to reach, bend, stoop and frequently lift up to 40 pounds.

• Possess a valid driver’s license and a reliable vehicle.

• Maintains a clean driving record.

• Maintain and provide current valid proof of at least $100,000 combined coverage insurance on vehicle.

• Participate and complete any required OSHA, state, local, corporate or company required trainings by any defined deadlines. Typically, these will take place on company time and if there is a cost will be at the Company’s expenses.

Imo’s Mission Statement

To maintain the Imo’s tradition of uncompromising quality, pride in Imo’s products, and passion for success and for customers to experience a genuine, original St. Louis pizza of the highest quality, served in a pleasant atmosphere or at home, so that they too will have a reason to say: “Imo’s is my favorite pizza”.

CBPM, Inc. will conduct business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services, products, and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust, and sound business judgment. Our managers and employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices, at all times consistent with their duty of loyalty to the BPSLBCP, Inc.

We strive to enhance the Imo’s name and the reputation of our restaurant, you are responsible to follow our Code of Ethics and for creating a positive job atmosphere in the workplace. • Offer only the freshest, highest quality food. • Provide equal and exceptional treatment to all customers regardless of race, color, religion, national origin, disability, sex, or any other trait protected by law. • Maintain equipment in good working order. • Commit best efforts and attention to the business. • Handle complaints fairly and quickly. • Provide a safe, comfortable environment for customers. • Provide safe delivery services to customers. • Create a safe, friendly, comfortable workplace and dining experience. • Strive to improve our business, the franchise system and our community.