Address
Form of workDescription
The Database Operations Coordinator is responsible for accurate, appropriate and timely processing of contributions, all aspects of gift accounting and documentation through the AudienceView database, financial reporting and reconciliation. Runs and maintains regular sales reports for ticket sales This position also serves as a liaison between the finance and development departments.
Gift accounting and documentation
Enters gifts and pledges into AudienceView database on a daily basis
Serves as primary contact for corporate matching gifts and third-party giving platforms
Enters any corrections in AudienceView database as directed by Finance department
Assists with receipting and acknowledging gifts as directed
Serves as primary AudienceView contact in the Development Department
Represents Development department in discussions with internal constituents about database use, processes, and needs
Participates in internal AudienceView users group
Creates, updates, and maintains accurate manuals, process documentation, etc. for AudienceView-related tasks in Development
Assists with training colleagues on use of AudienceView database
Reporting and data maintenance
Serves as a liaison between Finance and Development departments
Provides proper documentation and reconciliation of all gift transactions to finance, ensuring daily, weekly, monthly and yearly financial accountability
Updates and maintains regular fundraising and ticket sales reports
Sets up new ACH sustainer gifts and recurring payments; performs routine maintenance tasks related to the sustainer program accounts and payments; provides sustainer giving and contact data to Ticket Office staff for sustainer outreach
Performs routine maintenance tasks related to the sustainer program, including setting up ACH sustainer gifts and recurring payments
Creates new AudienceView accounts; performs routine maintenance tasks related to existing AudienceView accounts
Produces scheduled and ad-hoc reports as directed
Other
Serves as a Liaison for donors, providing ticket services and information about organizational programming and activities
Assists with major gifts prospect research as directed
Manages departmental inventory and ordering of print materials
Assists with special event planning and execution
Performs other duties as apparent or assigned
Requirements
SPCO Core Attributes
All employees of The Saint Paul Chamber Orchestra must possess and demonstrate the following core attributes in the execution of their work.
Collaborative
Commitment to Service and Quality
Empathy
Humility
Integrity
Intellectual Curiosity
Required Qualifications:
High school diploma, or equivalent
Ability to handle multiple tasks with attention to detail and accuracy
Superlative verbal and written communication skills
Direct experience with fundraising software and/or other database software (AudienceView preferred)
Ability to analyze, synthesize, and succinctly convey complex information
Excellent computer skills, including extensive experience with Microsoft Office, including Outlook, Word, and PowerPoint
Desired Qualifications:
College degree, or equivalent combination of education and experience
At least one year professional experience with database management and/or experience in a nonprofit development setting
Interest in and/or knowledge of music or the arts
Knowledge, Skills and Abilities:
Flexibility; ability to efficiently prioritize tasks in a fast-paced work setting
Ability to function in a highly collaborative environment while also working independently
Ability to keep the big picture in mind while executing critical details
Belief in the strength of diverse perspectives, experiences and opinions
Desire to work for a performing arts organization committed to excellence at every level and in every aspect of our work
Must live in the state of Minnesota or be willing to relocate prior to start of job.
Must have ability to pass a criminal background check.
