Data Support Specialist-Temporary

This is a temporary assignment for approximately 5 months, which will be based out of the Itasca, IL office and required to work 5 days per week in the office.

Position Overview:

This candidate will need to be able to multi-task with assignments and support the Digital sales group, in a variety of different functions.

You, along with a team of peers, will collectively manage a queue of incoming credit applications from our associated vendors, Sales team, and our web-based application submission platform. You will be responsible for data entry of the credit applications in our proprietary back-end system, SalesForce, with a high degree of accuracy and speed.

Commitment to Internal Control:

The incumbent accepts the responsibility for establishing and maintaining the internal control system associated with the essential duties and responsibilities of the functional areas that the incumbent manages.

Essential Duties and Responsibilities:

• Work in a team of peers, collectively managing a queue of incoming credit applications from our related vendors, internal Sales team, and our web-based application platform.
• Enter data from credit applications submitted in a proprietary back-end system, SalesForce, with a high degree of accuracy and speed.
• Obtain material from various third-party data sources.
  1. Materials could include consumer and commercial credit reports, entity formation detail, and company safety data.
  2. Third party sources could include Experian, PayNet, Dun & Bradstreet, Secretary of State databases, Federal Motor Carrier Safety Administration databases, and U.S. Treasury Specially Designated Nationals List.
• Participate in high priority, miscellaneous Digital Sales initiatives, such as:
  1. Data entry/upload of potential purchases of external portfolio of contracts
  2. New product integration rollouts will be placed in the application entry process.
  3. Undergo training and execute procedural changes, at the direction of the Sr. Manager, Data Governance.
• Communicate professionally and promptly with associates.
  1. Work closely with the Sales team to ensure all needed material is attached with the credit application.
• Provide feedback, as needed, to the Director of Digital Sales on daily operations and troubleshooting.
• Maintain the integrity of our company and recognize that the responsibility of protecting the rights and data of our customers is essential.

KPI’s (Key Performance Indicators):

• Manage incoming credit applications from vendors, internal Sales team and our web-based application platform.
• Obtain material from third-party data sources.

Responsibility and Decision-Making Authority:

Act independently; Decision-making within Company policy.

Management/Supervisory Responsibilities: N/A Competencies:

• Detailed oriented.
• Excellent verbal and written communication skills.
• Able to work independently.
• Ability to work efficiently and maintain accuracy within time constraints.

Education and Experience:

• High School diploma or some college or equivalent experience.
• Experience with SalesForce preferred.

Licensing and Certification: N/A

Tools and Equipment Used:

Working Hours/Location

• Temporary assignment for approximately 5 to 6 months.
• Required in Itasca IL office, 5 days per work week.
• Hours may vary and may require some evening work; frequently requires working 40-45 hours/week depending on business needs.

Travel: N/A

Physical Demands:

• Digital dexterity and hand/eye coordination in operation of office equipment.
• Light lifting and carrying of supplies, files, etc.
• Ability to speak to and hear customers and/or other employees via phone or in person.
• Body motor skills sufficient to enable incumbent to move from one office location to another.

The job description does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and requirements of the job change.

The salary range is $21.30/hour to $23.80/hour.

The salary range is determined and based on internal equity, market data and ranges, applicant skills, prior relevant experience and education.