Address
Form of work
SalaryDuties and Responsibilities:
- Analyze and interpret complex datasets to identify patterns, trends, and insights related to revenue operations within the telecommunications domain.
- Develop and implement predictive models and algorithms.
- Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions for revenue optimization.
- Utilize statistical methods and advanced machine learning techniques for predictive modelling to enhance revenue operations processes.
- Design and implement data visualization tools to communicate insights effectively and facilitate decision-making for revenue growth strategies.
- Work closely with data engineers to ensure the availability and quality of relevant data for analysis and predictive model development.
- Stay abreast of industry trends and emerging technologies to continuously improve modeling methodologies.
Required Experience/Qualifications:
- Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
- 5+ years of experience in applying predictive modelling and data science techniques to revenue operations and revenue operations challenges within the telecommunications sector.
- Proficiency in programming languages such as Python or R for data analysis, predictive modelling, and model deployment.
- Strong understanding of telecommunications billing systems, revenue streams, and industry-specific challenges.
- Familiarity with machine learning frameworks and tools for building and deploying predictive models.
- Excellent communication skills to convey complex technical findings to non-technical stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment
Core Competencies
- Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
- Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
- Producing Results: Understanding of the criticality of getting things done in spite of current circumstances and the ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.
- Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.
- Problem Management Process (TCS): Knowledge of the problem management process; ability to follow through a problem management process and bring a reported problem to a successful resolution.
- Service Request Management Process (TCS): Knowledge of the principles and methodology of customer request management; ability to apply the processes, activities and tools associated with managing customer requests.
- Cost-Benefit Analysis: Knowledge of the principles and tools used in cost-benefit analysis; ability to analyze the purpose and scope of a producer, product, process, or project in terms of cost and benefits.
- Modeling: Data, Process, Events, Objects: Knowledge of data, process and events; ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.
- Modeling: Use Case: Knowledge of the processes and techniques used to identify, clarify, and organize system requirements; ability to utilize use case modeling, define and document business requirements and application scenarios.
Universal Competencies
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
- Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
Salary Range: The salary range for this position is $80,000 - $100,000 depending on relevant skills and experience.
EEO Statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.
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