Data Management Specialist

Overview
***HOURLY RATE OF $19.50***
Since opening our doors in 1902, CHS became a part of Florida's history.
CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.
Join our team to continue to do good and create history serving Florida's children and families!
As a Data Management Specialist inputs, validates, and consolidates data in CHS information systems. Overall, the Data Management Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.
WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions
1. Input, validate, and consolidate data in CHS information systems.

• Accurately enter all required program information adhering to strict deadlines.
• Enter program referrals, admissions and discharges, authorizations and placements, service events, monthly outcomes data, critical incidents and other miscellaneous information collected.
• Attend weekly meeting addressing issues, changes, sharing of information, and offering ideas or solutions.
• Locate program information including historical data, client eligibility, provider placement data, and legal status histories.
• Query system to access specific information and correct data entry errors.
• Audit data to identify errors and notify system administrator of problems.
• Perform routine validation sampling.
• Assist in QI file auditing exercises in preparation for federal and state monitoring visits.
• Assist with consumer and provider calls, logging complaints, and responding to requests; forward to supervisor for review.
• Assist users via phone on data entry sometimes performed by field staff.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS's code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications
Education, Licenses & Certifications:

• High school diploma or GED equivalent, required.
• Florida Driver's License within 30 days from hire required, with daily access to a reliable and insured vehicle.

Experience:

• Two years of experience working with spreadsheets and databases, required.

Competencies
Knowledge of:

• INSURANCE/MEDICAID CLAIMS PROCESS | QUALITY ASSURANCE PROGRAMS | WEB BASED APPLICATIONS
• DATA VALIDATION FUNCTIONS | CLIENT INFORMATION SYSTEM SOFTWARE

Skills and Proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change

Together, good can be done.