Data Governance Analyst

Summary:

The Analyst, Data Governance is a high visibility position within Freedom Mortgage’s Data Governance organization and is responsible for supporting the enterprise-wide Data Governance program. This position requires both a strong understanding of Data Governance policies, standards and processes as well as proven technical expertise related to data warehousing, data analytics, and data quality software. The position will collaborate with data owners, data stewards, business users and Data Management team members and IT support staff on the adoption and ongoing implementation of Data Governance policies, best practices across the organization and remediation of the data quality issues.

Essential Job Functions:

• Engage data owners and stewards, business users, and the data management team to ensure Data Governance and Quality processes are implemented and managed, including updating and maintaining documentation, identifying and documenting critical data elements, preparing and managing business and technical metadata, defining data quality thresholds, and the identifying and triaging data integrity issues.

• Responsible for the administration of Data Governance and quality software, maintaining a corporate data dictionary, ensuring data quality standards are met.

• Organizes, coordinates and assists cross-functional teams in planning, development, and execution of Data Governance oriented business processes at the operational level.

• Measure progress against data definition and quality performance targets, following up with business representatives as necessary.

• Maintain Data Governance processes and controls by working with project and business leaders to analyze the impact of future changes on critical data and mitigate any potential risks to data quality.

• Builds dashboards and reporting to ensure proper communicate of the Data Governance program performance.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor, with no direct reports and has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to perform root cause analysis and make recommendations for the remediation of Data Governance and quality issues.

• Must be self-directed and have excellent initiative and organization skills.

• Ability to work effectively in a team environment and translate business needs into functional and/or technical requirements to meet the needs of the enterprise.

• Knowledge and understanding of Data Governance and data quality and how they affect business decisions.

• Ability to extract and analyze data via SQL.

• Proficient in data profiling techniques and tools.

• Proven skills with Microsoft Office suite, especially Excel and Access.

• Personal initiative to find opportunities, lead change, improve processes and solve problems.

• Proven ability to collaborate with business data SME’s throughout the organization.

• Proven track record of meeting commitments with the highest standards of ethics and integrity

• Excellent verbal and written communication skills.

Education and/or Experience:

• Bachelor's degree in a related field (e.g., Data Management, Information Technology, Business, or a related discipline).

• Three (3) to five (5) years of experience in a Data Governance, Data Management or data centric role.

• Experience with business intelligence tools such as (but not limited to) Tableau, Qlik or Power BI.

• Experience in banking or mortgage industry is preferred.

Certificates, Licenses, Registrations:

None required.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Personal/Organizational Contacts:

Some contact with others; including general public. Purpose of contacts is to provide explanation or interpretation of information. May handle confidential information and some complex matters.

Customer Service Relationships:

Requires normal courteous interaction and basic interpersonal skills and tact to communicate with others. Forwards non-routine inquiries or requests to appropriate individual and/or department.

Independent Judgement/Problem Solving:

Performs duties within scope of general Company policies, procedures and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures and practices. Refers exceptions to policy and procedures to the supervisor.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents. Problems and issues faced are general and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.