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Form of workJoin one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Data Center Operations Engineer – Intermediate for our IT Technology Services - Hyde Park Department. This position is based on-site at our Hyde Park location with occasional travel to off-site locations.
Job Summary
In this role, the Data Center Operations Engineer - Intermediate is responsible for day-to-day operation of UChicago Medicine’s Data Centers, IT spaces and associated support equipment including HVAC, UPS’S, power distribution units, emergency generators and critical monitoring. There will be ample opportunity to work independently with general direction from other team members and the Data Center Infrastructure Manager.
Essential Job Functions
- Network Operations
- Access Layer Data Jack Activations and troubleshooting (patching and port configuring)
- Access Layer Hardware installation and support
- Single Phase UPS Hardware installation and support
- Firewall Rule processing (TCP IP understating a plus)
- IP Address Reservations and reclaims
- Responsible for overseeing vendors
- Ability to oversee vendors
- Ability to identify and resolve network issues in the hospital and Data Center
- Role identifies, diagnoses, and resolves UPS, HVAC and other vendor problems
- Assists Specialist and Senior to Identify and diagnoses complex problems and factors affecting infrastructure systems
- Works closely with team to manage maintenance and repair activities
- Understands theory of operation of all infrastructure equipment and systems
- Must understand theory of operation in order to determine if equipment is in normal state or condition
- Ability to read and understand one-line diagrams, schematics and blueprints
- Ability to instruct subordinates in theory of operation and normal operating conditions
- General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.)
- Racks, stacks and provisions servers, switches and cabling in Data Center and other IT spaces
- Runs fiber and copper patch cables, and follows proper termination techniques per Data Center established processes, procedures and policies
- Maintains detailed written records of all work activity
- Determines work priorities from the Service Now queue and ensures adherence to all commit times
- Carries out decommissioning of network servers and switches
- Able to lift heavy equipment/items.
- Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
- Ability to operate generators, UPS’s, HVAC equipment and switchgear
- Ability to manually operate all critical infrastructure equipment which would correlate back to understanding of operations (if you don’t understand it, you can’t do it)
- Additional projects and responsibilities as assigned by manager
- Takes initiative in keeping order and cleanliness in Data Center and auxiliary spaces
- Able to work days/nights/weekends/holidays, if needed and/or required
Qualifications
- BS or BA degree, Computer Science, Engineering, or equivalent education, training or work experience
- Two (2) or more years of Infrastructure Engineering experience
- Experience in maintenance and monitoring of server systems
- Experience working within a Data Center or network operation center environment
- Experience with computer hardware and server hardware or troubleshooting/diagnosing
- Must be able to work independently as well as work as part of a fast-moving team
- Travel to off-site locations may be required; must possess a valid driver’s license and proof of insurance
- Demonstrate strong work ethic
- Take initiative and a proactive approach
- Be adaptable to change
Preferred
- Project Management experience a plus
- Basic understanding of TCP IP networks and subnets
- Experience with monitoring Data Center infrastructure
- Experience with critical HVAC and fire detection/suppression systems
Position Details:
- Job Type / FTE: Full Time (1.0 FTE)
- Shift: Days and On-call
- Unit/Department: IT Technology Services - Hyde Park
- CBA Code: Non-Union
Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
