Dairy Queen - Shift Manager

Mission: Changing lives, one smile and a story at a time.
Purpose: To bless our customers, communities and teams by showing God’s grace and by being faithful stewards of all that is entrusted to us.
Values:

• Honesty & Integrity in Words and Actions
• A Foundation Built on Faith
• Passion for Our Fourteen Foods Family
• Driven to Exceed Expectations through Accountability
• Play Like a Champion Every day!

Position Summary: Provide quality customer service and food products using standards set by Fourteen Foodsand International Dairy Queen to enhance the customer’s visit, while assisting management with daily andweekly management responsibilities.
Essential Functions:

• Supervise work team and ensure shift responsibilities are completed.
• Assist General and Assistant managers with daily bookwork and ensure it is accurate and complete.
• Initial training of new employees and on-going training of existing employees.
• Complete cash register transactions with customers and prepare orders.
• Prepare food products according to food preparation guidelines.
• Follow and maintain adherence to all food safety standards.
• A general working knowledge of all food/product preparation equipment.
• Perform physical functions that include but are not inclusive to:
• Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing,
• Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping,
• Repetitive Motion
• Working conditions may also vary in location/department; such as:
• Heat (working in the kitchen), Cold (walk-in coolers and freezers),
• Noise, Heights,
• Chemicals, Mechanical and Electrical Hazards
• Perform cleaning duties in all areas of the store:
• Sweep and mop floors, sweep and pickup parking lot
• Wipe counters and dining room tables, and wash dishes and utensils
• Keep food preparation area clean and neat
• Empty trash receptacles and keep dumpster area clean
• Clean doors, windows, walls and restrooms as needed
• Clean and organize walk-in cooler, walk-in freezer and storage rooms
• Stock supplies as needed throughout the day.
• Putting away truck supplies from deliveries.
• Work as a “team” member to assure consistent customer satisfaction.

Additional Responsibilities:

• Promote company's mission and values.
• Ensure high customer and client satisfaction.
• Snow Shoveling as needed.

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
E-Verify Notice - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire