Cyber Security Exercise Planner

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Cyber Security Exercise Planner do at Fiserv?

You will be responsible for the full lifecycle of cybersecurity and readiness exercise activities, including designing, developing, and conducting post-exercise evaluation processes that will strengthen cybersecurity incident response and coordination processes throughout Fiserv. You will scope and build exercises and processes and coordinate with all relevant areas of the organization to communicate lessons learned from exercises to improve cybersecurity response and resilience. You will also craft exercises and discussion guides based on threat intelligence and business processes, building a commitment to enterprise-wide continuous improvement and collaborative incident response. 

What you will do:

• Contextualize cybersecurity threat intelligence and incident response procedures for business and executive audiences 
• Design security-focused exercises in accordance with existing playbooks and processes 
• Manage exercise projects, including performing initial scoping and leading regular meetings to obtain information, provide status updates, and troubleshoot issues 
• Deliver walkthroughs, seminars, and tabletop exercises with a variety of participants from various business and technical teams 
• Conduct post-exercise interviews and debriefings; identify, record, and report on action items and exercise feedback 
• Write post-exercise reports for a variety of audiences, summarizing exercise events and providing next-steps guidance to report recipients
• Stay up to date on information security threats and trends and summarize and contextualize this information to non-technical personnel  

What you will need to have:

• 5+ years of direct experience actively managing and using threat intelligence to reduce risk and threat exposure  
• Experience in the cyber threat landscape and applying attacker motivation, capability, and intent to an organizational threat landscape  
• Experience with vulnerability and exploitation concepts  
• Experience working with technical and non-technical staff and interfacing with executive-level management 
• Experience identifying and assessing gaps and opportunities to improve processes, procedures, and interdepartmental relationships 
• Experience in cyber threat intelligence 
• A bachelor’s degree in a relevant field, or an equivalent combination of education, work, and/or military experience

What would be great to have:

• Ability to understand and compare the business and operational impacts of various security processes such as containment and remediation actions 
• Understanding of common business continuity and disaster recovery procedures 
• Experience with incident response, threat intelligence, and/or incident management processes 
• Familiarity with emergency and/or security preparedness planning 
• Homeland Security Exercise and Evaluation Program (HSEEP) certification 

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.