Cutting Apprentice- 13th St. Salon

Bumble and bumble is a fast-growing,luxury hair care brand located in NYC. It started as an NYC salon and evolvedinto a multi-million dollar brand comprised of 2 salons, a product company thathouses a strong in-house creative agency, a direct sales force, and auniversity for hairdressers and salon owners.  Tothis day we are committed to cultivating creativity while remaining deeply andpassionately dedicated to the craft, culture and commerce of hairdressing.   Key Responsibilities:Education:

• Attendweekly technical education classes on advanced styling, cutting and coloring.

• Identify and scheduleappropriate models for weekly classes.  Approximately 4-6 models are require for class each week.
• Must present an appropriateimage of fashion and style that is polished, professional and representative ofthe Bumble and bumble culture at all times. 
• Required to useinspirational reference material and document before and after images of eachmodel and work performed during class.

In-Salon:

• Support, communicate and model the Bumble and bumble mission and values.
• Coordinates all Salon operation efforts with fellow apprentices and assistants.
• Supports all Salon related requests from any hairdresser including seating clients, shampooing clients, assuring clients are comfortable and offered beverage service.
•  Supports positive synergy between cut and color departments including supporting Blow-Drying, Color blow-dry's, cross service promotions.
• Coordinate daily cutting and color floor logistics to ensure efficient operations. 
• Assure consistent execution of the 'Ideal Client Experience' creating a high touch customer service experience that is efficient, helpful, friendly, courteous and professional. 
• Recommends and implements process improvements to maximize quality and timely service delivery.
• Complies with established operational policies and procedures.
• Consistently inspects color and cutting floor areas to ensure the department is operating effectively by assuring the stylists work space (including look up stations and trolleys) is clean, neat, organized and professionally presented. 
• Assure magazines, counters, cabinets, closets, forms supply, back-bar products and coat-check area are maintained in a clean and organized fashion.
• Communicates as needed with stock room supervisor to ensure appropriate stock levels of retail and back-bar are maintained.
• Reports to Cutting and Color floor coordinators any client recovery needs/issues and demonstrates excellent customer service.
• Listen and promptly respond to client complaints and supports all client recovery, follow up and follow through. 
• Supports completion all housekeeping needs including dishwashing and sweeping of floors.
• Support Salons retail plan by partnering with hairdressers on educating clients on products and assuring every client is issued a recommendation, prescription sheet.

 
Knowledge,Skills & Abilities: 

• Excellent technical styling and/or color skills
• Excellentcustomer service, communication,            organizationaland time management skills
• Abilityto work in a fast paced environment including evenings and weekends.
• Thisposition requires moderate physical effort. Some unpacking and packing of materials is required when restocking thefloor supplies.  One must stand nearly 8hours. 

 Educationand Experience:

• Experiencein beauty industry preferred
• Mustobtain a current cosmetology license issued by the state of NY.

 Anticipated Hourly Range $15.00 to $19.80 (Depending on qualifications, skills, experience and/or budget). In addition, The Estee Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))