Customs Compliance Director

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
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We have an opening for an experienced Customs Compliance Director based out of our CVG Hub location in Erlanger, KY. This individual will develop, implement, and maintain DHL's Customs policies and procedures. Key to DHL's continued success relies upon this individual's ability to review, interpret, and inform the company of new and pending laws or regulations that would potentially affect our business practices.
Key Responsibilities:

• Develops regulatory compliance plans, programs and strategies for DHL corporate and field offices - manages from development through implementation
• Collects reports and analyzes relevant compliance statistics
• Works with management on strategic planning activities to maintain compliance with all applicable laws and regulations
• Develops training programs to ensure employees are trained in and compliant with all aspects of federal and regulatory agency regulations and DHL's policies and procedures
• Tracks, monitors, and documents compliance with all required regulations
• Develops audit plans to test compliance with internal policies, standards and procedures, and all applicable laws, regulations and rules
• Review compliance documentation and processes for improvement opportunities
• Prepares regulatory compliance reports for management
• Performs audits and facilitates corrective actions in areas of non-compliance
• Researches government regulations and new or pending regulations that could affect DHL's business practices
• Seeks out and identifies potential quality, service and cost issues related to compliance and responds proactively
• May provide functional guidance, advice and/or training to less-experienced compliance staff
• Translates high-level direction into specific action plans to remedy issues
• Negotiates highly complex or risky technical or business issues on behalf of the company
• Reaches agreement of strategic importance with others within the organization who have different points of view but a shared objective
• Provides input in development of operating plans/budgets
• Responsible for full Customs Compliance for all US operations
• Management of ITAC team based at CVG and all US Customs Managers

Skills & Qualifications:

• Typically requires Bachelor's or Master's degree in related discipline and 5-10 years of increasing responsibility of experience in related field
• MUST have current Customs Broker License
• Recognized subject matter expert in Customs Compliance
• Must have sound understanding of financial and/or accounting principles
• Requires a high level of critical thinking and ingenuity in bringing successful resolution to unusually complex and strategic issues
• Mastery of existing and emerging technologies, processes, and practices
• Develops new applications based on professional principles and theories

Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings - 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ada@dhl.com , and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)