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Form of workAbout Us:
Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
About the Role:
- Installs, maintains, and repairs business and residential customer telephone, wiring and internet services, outside plant, and special circuits according to specifications.
- Handles routine and non-routine assignments.
- Communicates with customers regarding installation/repair.
- Promotes and sells company products and features based on customers' needs.
- Presents and conducts self in a professional manner; promotes positive company image to the public.
- Diagnoses, clears, and repairs outside plant facility troubles.
- Repairs cable cuts and damage.
- Performs minor central office tasks.
- Operates a variety of tools and devices including test equipment.
- Adheres to safety standards and regulations.
- Safely operates and maintains clean and organized company service vehicle.
What You'll Do:
- Demonstrated communication and Customer Service skills.
- Strong math and PC skills.
- Attention to detail and problem solving skills.
- Comprehensive knowledge of job functions.
- Valid driver's license and safe driving record.
- Ability to distinguish colors in use of color-coded cable.
- Ability to use equipment with maximum load capacity of 275 lb.
- Capable of lifting up to 50 lbs, working aloft, and successfully completing required safety training.
- Must be available to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
- Required to respond to after hour call-outs.
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Windstream DEI&B Statement:
Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.
Our Employee Resource Groups:
- WinVets - Veteran Employee Resource Group
- WOW - Women Employee Resource Group
- WINPRIDE - LGBTQ Employee Resource Group
- WBPN - Black Professional Resource Group
- WARG - Ability Resource Group
- LaFamilia -Hispanic Resource Group
Minimum Requirements:.
Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 2 years directly related to the job; or 5 years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.
EEO StatementWindstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, nationalAssociate Degree in a technical discipline and 3-4 years technical/telephony experience with 2 years directly related to the job; or 5 years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience. This is a safety sensitive position.
