Customer Service Team Member

Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. You will see the differences immediately with our attractive, iconic design of our facility. Customers experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems. We also offer our customer conveniences, like our no-hassle monthly club that can be managed right from their phones.

We are a drug-free company! Must be able to fulfill essential job function in a consistent state of alertness and safe manner.

Location: Richmond, VA 23230

What We Offer You:

• Bonus Pay Opportunities
• Tuition Reimbursement Program (Richmond)
• 3% Match Roth IRA Retirement
• Free Car Washes
• Outstanding company culture - Read our company reviews on Indeed.com & Glassdoor!
• Flexible work schedule
• Opportunity to Grow Within the Company
• Once hired, you will have the opportunity to sit down with a manager and map out your career path with Team Tommy's
• Your First Uniform is Provided by Us

As a Tommy's Express Customer Service Team Member, You Get To:

• Learn and Oversee Wash Quality
• You Enjoy Communicating with Management and Operations Team as Needed
• Maintain External Vacuum Center
• Keep location neat and maintain car wash cleanliness at all times
• Perform site and grounds maintenance (site cleanliness, etc.)

What We Expect From a Tommy's Express Customer Service Representative:

• Promptly and Accurately process guest orders
• Actively promote and sell car washes and unlimited club memberships
• Maintain our car wash, vacuum center and grounds for all customer needs
• Excellent Customer Service skills
• Highly reliable
• Energetic, self-starter for a fast-paced environment
• Team player and customer focused
• Comfortable with technology

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Shift:

• 8 hour shift

Work setting:

• In-person

Work Location: In person