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Form of workJob Description
Daily tasks and responsibilities include, but are not limited to the following:
- Leading by example to demonstrate flexibility in satisfying customer demands which include reprographic services, shipping and receiving, conference room set up and support, event assistance, and hospitality
- Ensure each team member provides the highest level of prompt and friendly Customer Service
- Monitor and ensure well-maintained tidiness in office workstations, break areas, and other office space
- Maintain all logs and reporting documentation in a timely manner
- Ensure that the break areas are stocked with refreshments and general supplies
- Ensure inventory of office supplies is up to date; replenished with adequate quantities in a timely manner
- Receiving package deliveries and preparing outgoing package shipments
- Receiving material shipments and re-stocking, ensuring the storage spaces are maintained orderly
- Lifting heavy boxes, files, or paper when needed
- Take directions from supervisor or site manager
- Participate in cross-training
- Provide backfill as needed
- Availability for overtime during busy seasons
QUALIFICATIONS:
- 2+ years of Customer Service experience
- High school diploma or equivalent (GED)
- Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
- Excellent verbal and written communication skills
REQUIREMENTS
- Appropriate leadership skills and aptitude to lead others
- Strong organizational skills, attention to details
- Ability to work with minimal supervision
- Ability to run a variety of tasks while fostering teamwork
- Ability to learn various programs and applications
- Ability to lift up to 55 lbs.
- Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
- Accountability to meet the employer's attendance policy
- Ability to take and follow directions
- Professional presence
The pay rate for this position starts at $21 per hour; however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/
