Customer Service Supervisor (Css)

Make our customer operations team your best move ever

We’re looking for a customer-focused Customer Service Supervisor to join our Operations Team to help our customers bring their products to market.

Your role here

From Day 1, your leadership and multitasking skills are put into action. Working with our exceptional operations team, you’ll be responsible for overseeing the operations and sales support activities of the branch. This role is primary remote, with occasional meetings onsite.

Your experience and background

• A real pro at creative problem solving
• Proficiency with Word, Excel, and PowerPoint
• Experience with ERP packages like Microsoft Dynamics, SAP, Oracle and PeopleSoft
• 1-2 years in a supervisory role or leading a team
• Bachelor’s degree (preferred) with two or more years of experience or the equivalent combination

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• "This position is a hybrid role with 50% of work onsite. Are you able to reliably commute to Elmwood Park, NJ?"

Experience:

• ERP systems (Microsoft Dynamics, SAP, Oracle and PeopleSoft): 1 year (Preferred)
• Customer service: 2 years (Preferred)
• Leadership: 1 year (Preferred)

Ability to Relocate:

• Elmwood Park, NJ 07407: Relocate before starting work (Required)

Work Location: Hybrid remote in Elmwood Park, NJ 07407