Address
Form of workJob Description
Duties:
Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances or complaints of moderate to substantial complexity. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
3 Non-Negotiable Skills:
- Great customer serivice skills
- Able to multitask
- Atttention to detail
Education:
.
Languages:
English( Speak, Read, Write )
Skills:
.
Minimum Degree Required: Completed High School (Diploma or GED)
City: Memphis
Schedule:
Start Date: 04/08/2024
End Date: 10/31/2024
Schedule Notes: Monday - Friday 9-6pm CST Training Schedule 8-4pm EST 100% Remote This is a continuation of Req 31412160 - please do not submit the same candidates
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances or complaints of moderate to substantial complexity. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
3 Non-Negotiable Skills:
- Great customer serivice skills
- Able to multitask
- Atttention to detail
Education:
.
Languages:
English( Speak, Read, Write )
Skills:
.
Minimum Degree Required: Completed High School (Diploma or GED)
City: Memphis
Schedule:
Start Date: 04/08/2024
End Date: 10/31/2024
Schedule Notes: Monday - Friday 9-6pm CST Training Schedule 8-4pm EST 100% Remote This is a continuation of Req 31412160 - please do not submit the same candidates
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
