PRINCIPAL DUTIES AND RESPONSIBILITIES:
¨ Directly interacting with taxpayers in person and over the phone.
¨ Responding to general questions or forwarding them to the correct department.
¨ Learning the general roles and purpose of the appraisal district to accurately answer taxpayer questions.
¨ Collaborate with other departments to build and maintain an up-to-date knowledge base to handle seasonal requests.
¨ Read and Comprehend Laws and the Texas Property Tax Code as applicable.
¨ Translate for customers, and informal and formal hearings if bi-lingual
¨ Any other duties as assigned
Job Type: Full-time
Pay: $15.00 - $16.83 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person