Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for helping others, we want to hear from you!

```Duties```
- Answering customer inquiries via phone, email, or chat
- Assisting customers with product information and troubleshooting
- Processing orders, returns, and exchanges
- Providing recommendations and upselling additional products or services
- Resolving customer complaints or issues in a professional and timely manner
- Performing data entry and maintaining accurate customer records
- Collaborating with other departments to ensure customer needs are met

```Experience```
To be successful in this role, you should have the following qualifications:
- Previous experience in Customer Service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in data entry and computer systems
- Experience with outbound calling and sales is a plus
- Fluency in Spanish or other languages is highly desirable

At our company, we value our employees and offer competitive benefits including:
- Competitive salary
- Health insurance options
- Paid time off and holidays
- Opportunities for career growth and development

If you are a motivated individual with a passion for providing exceptional Customer Service, we encourage you to apply for this exciting opportunity. Join our team today!

Wright Brothers, The Building Company has established itself as a pioneer and leader in the commercial construction industry, in Idaho and beyond.

We began in Southwest Idaho and now hold licenses in 17 states. Since 2000, we have been offering Construction Management Advisement and Constructor Services. Wright Brothers is a full-service contractor able to take on nearly any job, big or small.

Our commitment is to set new standards and provide a high-quality product for every project. It is hugely rewarding to hear our clients’ words of excitement as they take possession of their new building–their future that we helped to make a reality.

Job Type: Full-time

Pay: $18.32 - $22.06 per hour

Expected hours: 30 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: Remote