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SalaryIf you recently applied for this position and you have the qualifications, including English/Spanish, we encourage you to re-apply. **Bilingual is a must have! Please do not apply if you do not meet this requirement.** Thank you.
Responsibilities:
- Receiving and placing telephone calls
- Providing help and advice to customers using our products and services, by performing in-store estimates
- Scheduling appointments for the estimator and confirming installation dates
- Creating pick tickets for new jobs
- Investigating and solving customer issues
- Working well with other team members and departments
- Refer issues and questions to managers if necessary
Requirements include:
- Ability to prioritize multiple facets of the job while maintaining composure in all situations
- Ability to interact effectively with a professional demeanor
- Maintain a positive attitude
- ·Excellent verbal and written communication skills with attention to detail
- Ability to work well with others
- Bilingual English/Spanish
- Other duties as assigned
This position requires a dedicated individual who is passionate about providing exceptional Customer Service. The ability to effectively communicate with customers in English/Spanish is crucial. If you enjoy helping others, have strong analytical skills, and thrive in a fast-paced environment, this role may be perfect for you. Join our team of dedicated professionals and make a positive impact on our customers' experience.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the role.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Paid time off
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Tampa, FL 33612: Relocate before starting work (Required)
Work Location: In person
