Job Description
Do you have call center experience and excellent Customer Service skills?
Are you searching for a growing company to join where your talents will be appreciated?
Apply Today!
Position: Customer Service Rep (Insurance payment processing)
Pay Rate: $22/hour
Location: Onsite in Folsom, CA 95630
Hybrid/WFH Potential: After two months - hybrid/Work from home based on performance
Technology: Laptop provided
Post-Training Schedules Available:
- 6am-3pm, Monday through Friday
- 7am-4pm, Monday through Friday
Facility Details:
- Great breakroom
- Free coffee and free vending machine snacks
Business Casual Dress Code
Key Responsibilities:
- Interface with a CRM-based software UI to update payment status
- Escalate issues to team leads as soon as they are realized
- Make payments via web portal
- Make payments via automated payment processing phone system
- Make payments via conversation with Customer Service Reps
- Keep track of workload and progress each day
Requirements:
- 1 year + of call center experience
- Computer Proficient
- Able to use Microsoft Office
- Great communication and Customer Service skills
- High School Diploma or GED
For immediate consideration, please email your resume to lauren.robinson@remx.com with the subject "Customer Service Folsom".
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.