Customer Service Position

Grocery Outlet in York, PA is looking for Seasonal and regular Customer Service Team Members to join our 40 person strong team. We are located on 1244 Greensprings Dr. Our ideal candidate is attentive, motivated, and hard-working.

Benefits

We offer weekly paychecks.

10% employee discount.

Responsibilities

Skills to set, fill, and price the floor according to what is most important to the guest

Create a welcoming experience by authentically greeting all guests

Observe to quickly understand whether a guest needs assistance or wants to interact

Ensure product availability by keeping the salesfloor replenished and organized to create a guest ready, easy-to-shop experience that’s welcoming and inspiring for all

Create an inviting shopping environment by executing visual standards and merchandising guidelines

Be knowledgeable about the products available in the total store, and specific to your area, to solve issues for the guest and improve their experience

Clean work area as needed to maintain a tidy work environment

Respond to all complaints in a friendly and professional manner

Own and maintain organization of backroom aisles per standards , inclusive of Blackstock and locating items for your areas

Prioritize guest interaction and engagement while balancing task

Solve for guest needs, using available tools like my

Thank the guest in a genuine way and let them know we’re happy they chose to shop at York Grocery Outlet

Always demonstrate a culture of ethical conduct, safety and compliance

Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices

Support guest services such as cashier or back-up cashier

All other duties based on business needs

Providing service to our guests that makes them say WOW! I LOVE York Grocery Outlet.

Qualifications

Friendly attitude even when dealing with disgruntled internal and external guest.

Responsible and proven ability to maintain scheduling commitments

Ability to problem solve quickly concerns customers may have

Good communication skills with customers

We are looking forward to receiving your application. Thank you.

Job Types: Full-time, Part-time, Seasonal

Pay: $9.50 - $10.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• York, PA 17402: Relocate before starting work (Required)

Work Location: In person