Address
Form of work
SalaryResponsibilities: - Provide exceptional Customer Service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Perform data entry tasks accurately and efficiently - Maintain customer records and update information as needed - Follow up with customers to ensure satisfaction and resolve any issues - Conduct outbound calls to provide updates or gather additional information - Collaborate with team members to address customer needs effectively Experience: - Previous experience in a Customer Service role is preferred - Excellent verbal and written communication skills in English - Ability to communicate effectively in Spanish is a plus - Strong phone etiquette and active listening skills - Proficient in data entry and computer navigation - Ability to analyze customer needs and provide appropriate solutions - Multilingual skills are highly desirable At our company, we value our employees and offer the following benefits: - Competitive salary based on experience - Comprehensive training program to ensure success in the role - Opportunities for career advancement within the company - A supportive and collaborative work environment If you are a motivated individual with a passion for providing exceptional Customer Service, we would love to hear from you. Apply now to join our team of dedicated Customer Service Representatives.
Job Type: Full-time
Pay: $15.80 - $17.13 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
